Product Usage Analytics Lessons
Explore bite-sized “Product Usage Analytics” lessons designed to build real skills in just 5 minutes a day. Want more? Browse all search results
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Usability Heuristics
Go over Nielsen's usability heuristics for building intuitive interfaces
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Accessibility Research
Explore methods to gain a deeper understanding of all users to build accessible solutions
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Quantitative UX Research Methods
Discover the power of quantitative UX research methods and uncover actionable data-driven insights to optimize user experiences effectively
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Mental Models in UX Research
Learn how to get insights into the internal representations and understanding that users have about how your system or product works
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Analytics Strategy & Planning
Learn how to build a comprehensive analytics framework to drive data-informed product decisions
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How People Navigate
Discover how users typically navigate, and understand how to make the process intuitive for them
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The Nature of User Errors
Explore the nature of user errors and learn how to prevent them during system interactions
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Deceptive Patterns
Practice identifying and avoiding deceptive design patterns to build user trust
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How People Seek Information
Explore how people seek information and learn how to tailor search experiences to meet their needs
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How Human Memory Works
Learn how human memory works and how to apply this knowledge to enhance UX
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Segmentation and Churn Prevention Strategies
Learn how to use customer segmentation to deliver tailored retention strategies that reduce churn and increase customer loyalty.
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Common Navigation Patterns
Explore common navigation patterns and best practices for using them in interfaces
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Analytics Tools & Platforms
Explore essential product analytics platforms to extract meaningful insights from user behavior data
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Introduction to Churn Metrics and Analysis
Learn the essential metrics for understanding and reducing customer churn
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Data Collection & Tracking
Discover strategic data collection methods to capture meaningful product analytics insights
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Data Quality & Governance
Learn the essentials of maintaining high-quality data and implementing effective governance strategies for reliable product insights
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Growth Analysis
Learn how to measure and optimize growth engines through advanced analytics and experimental frameworks
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The Anatomy of Good (And Bad) Metrics
Turn abstract goals into measurements that actually matter for your product's success
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Implementing Early Warning Systems
Build predictive systems to identify at-risk customers before they churn.
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Predictive Analytics and Machine Learning for Churn
Learn to predict and prevent customer churn using machine learning and data analytics.
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Customer Satisfaction Measurement
Explore the key metrics and methodologies needed to measure and analyze customer satisfaction effectively
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User Funnel Analysis
Learn how to track user journeys to boost conversion rates through strategic funnel analysis
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Feedback Loops and Continuous Improvement
Master feedback loops to boost retention and minimize churn.
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Customer Journey Analytics
Discover the best practices for tracking and analyzing user paths to optimize product experiences
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Cohort & Segment Analysis
Explore the basics of cohort and segment analysis to unlock actionable insights from user behavior patterns
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Influence Through Data
Simplify organizational decision-making by leveraging metrics that tell compelling stories and drive alignment
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A/B Testing
Learn how to compare design variations to discover what truly works for your users
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Revenue & Business Metrics
Explore essential revenue metrics to drive product growth and business success
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Analytics Storytelling
Understand how to transform product metrics into compelling narratives that drive decisions and inspire action
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Measuring Success
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Measuring AI UX Success & Governance
Implement measurement frameworks, governance processes, and compliance guidelines for responsible AI experiences.
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Predictive Analytics
Discover ways to turn historical data into future-focused product decisions
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Data-Driven Roadmapping
Transform product decisions into strategic outcomes by mastering data-driven roadmapping techniques
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Balancing Data-Driven and Design-Driven Decisions
Explore ways to combine data insights with design intuition for stronger product decisions
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Engagement Patterns
Learn how to analyze user interaction patterns to optimize product features and drive sustained engagement
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Impact Assessment
Learn how to measure and analyze key metrics before and after product changes to quantify their business impact
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Designing Sticky Features
Master the techniques to create irresistible product features that keep users coming back for more.
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Comprehensive Research Methods
Uncover critical insights by researching both end users and implementation teams.
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Building Confidence With Data
Convert data anxiety into analytical confidence through practical techniques
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Interpreting and Exploring Metrics
Transform overwhelming data into actionable insights with interpretation techniques that reveal hidden patterns
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Defining AI Success Metrics
Define metrics that balance technical performance with real user value and long-term impact.
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I = Inputs
Learn how to transform raw customer data into actionable journey insights that drive product improvements
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Bottleneck Metrics
Find and fix what's really holding your product back with strategic metric prioritization
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Managing System Evolution
Learn to guide AI systems through continuous improvement while maintaining user trust and system stability.
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User Research and Personas
Transform user insights into actionable personas that drive product decisions forward with ChatGPT
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Digging into Data
Learn to spot real patterns in your data and turn numbers into experiments that improve your product.