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Usability Heuristics Lesson
Lesson

Usability Heuristics

Go over Nielsen's usability heuristics for building intuitive interfaces
Accessibility Research  Lesson
Lesson

Accessibility Research

Explore methods to gain a deeper understanding of all users to build accessible solutions
Quantitative UX Research Methods Lesson
Lesson

Quantitative UX Research Methods

Discover the power of quantitative UX research methods and uncover actionable data-driven insights to optimize user experiences effectively
Mental Models in UX Research Lesson
Lesson

Mental Models in UX Research

Learn how to get insights into the internal representations and understanding that users have about how your system or product works
Analytics Strategy & Planning Lesson
Lesson

Analytics Strategy & Planning

Learn how to build a comprehensive analytics framework to drive data-informed product decisions
How People Navigate Lesson
Lesson

How People Navigate

Discover how users typically navigate, and understand how to make the process intuitive for them
The Nature of User Errors Lesson
Lesson

The Nature of User Errors

Explore the nature of user errors and learn how to prevent them during system interactions
Deceptive Patterns Lesson
Lesson

Deceptive Patterns

Practice identifying and avoiding deceptive design patterns to build user trust
How People Seek Information Lesson
Lesson

How People Seek Information

Explore how people seek information and learn how to tailor search experiences to meet their needs
How Human Memory Works Lesson
Lesson

How Human Memory Works

Learn how human memory works and how to apply this knowledge to enhance UX
Segmentation and Churn Prevention Strategies Lesson
Lesson

Segmentation and Churn Prevention Strategies

Learn how to use customer segmentation to deliver tailored retention strategies that reduce churn and increase customer loyalty.
Common Navigation Patterns Lesson
Lesson

Common Navigation Patterns

Explore common navigation patterns and best practices for using them in interfaces
Analytics Tools & Platforms Lesson
Lesson

Analytics Tools & Platforms

Explore essential product analytics platforms to extract meaningful insights from user behavior data
Introduction to Churn Metrics and Analysis Lesson
Lesson

Introduction to Churn Metrics and Analysis

Learn the essential metrics for understanding and reducing customer churn
Data Collection & Tracking Lesson
Lesson

Data Collection & Tracking

Discover strategic data collection methods to capture meaningful product analytics insights
Data Quality & Governance Lesson
Lesson

Data Quality & Governance

Learn the essentials of maintaining high-quality data and implementing effective governance strategies for reliable product insights
Growth Analysis Lesson
Lesson

Growth Analysis

Learn how to measure and optimize growth engines through advanced analytics and experimental frameworks
The Anatomy of Good (And Bad) Metrics  Lesson
Lesson

The Anatomy of Good (And Bad) Metrics

Turn abstract goals into measurements that actually matter for your product's success
Implementing Early Warning Systems Lesson
Lesson

Implementing Early Warning Systems

Build predictive systems to identify at-risk customers before they churn.
Predictive Analytics and Machine Learning for Churn Lesson
Lesson

Predictive Analytics and Machine Learning for Churn

Learn to predict and prevent customer churn using machine learning and data analytics.
Customer Satisfaction Measurement Lesson
Lesson

Customer Satisfaction Measurement

Explore the key metrics and methodologies needed to measure and analyze customer satisfaction effectively
User Funnel Analysis Lesson
Lesson

User Funnel Analysis

Learn how to track user journeys to boost conversion rates through strategic funnel analysis
Feedback Loops and Continuous Improvement Lesson
Lesson

Feedback Loops and Continuous Improvement

Master feedback loops to boost retention and minimize churn.
Customer Journey Analytics Lesson
Lesson

Customer Journey Analytics

Discover the best practices for tracking and analyzing user paths to optimize product experiences
Cohort & Segment Analysis Lesson
Lesson

Cohort & Segment Analysis

Explore the basics of cohort and segment analysis to unlock actionable insights from user behavior patterns
Influence Through Data Lesson
Lesson

Influence Through Data

Simplify organizational decision-making by leveraging metrics that tell compelling stories and drive alignment
A/B Testing  Lesson
Lesson

A/B Testing

Learn how to compare design variations to discover what truly works for your users
Revenue & Business Metrics Lesson
Lesson

Revenue & Business Metrics

Explore essential revenue metrics to drive product growth and business success
Analytics Storytelling Lesson
Lesson

Analytics Storytelling

Understand how to transform product metrics into compelling narratives that drive decisions and inspire action
Measuring Success Lesson
Lesson

Measuring Success

Measuring AI UX Success & Governance Lesson
Lesson

Measuring AI UX Success & Governance

Implement measurement frameworks, governance processes, and compliance guidelines for responsible AI experiences.
Predictive Analytics Lesson
Lesson

Predictive Analytics

Discover ways to turn historical data into future-focused product decisions
Data-Driven Roadmapping Lesson
Lesson

Data-Driven Roadmapping

Transform product decisions into strategic outcomes by mastering data-driven roadmapping techniques
Balancing Data-Driven and Design-Driven Decisions Lesson
Lesson

Balancing Data-Driven and Design-Driven Decisions

Explore ways to combine data insights with design intuition for stronger product decisions
Engagement Patterns Lesson
Lesson

Engagement Patterns

Learn how to analyze user interaction patterns to optimize product features and drive sustained engagement
Impact Assessment Lesson
Lesson

Impact Assessment

Learn how to measure and analyze key metrics before and after product changes to quantify their business impact
Designing Sticky Features Lesson
Lesson

Designing Sticky Features

Master the techniques to create irresistible product features that keep users coming back for more.
Comprehensive Research Methods Lesson
Lesson

Comprehensive Research Methods

Uncover critical insights by researching both end users and implementation teams.
Building Confidence With Data Lesson
Lesson

Building Confidence With Data

Convert data anxiety into analytical confidence through practical techniques
Interpreting and Exploring Metrics Lesson
Lesson

Interpreting and Exploring Metrics

Transform overwhelming data into actionable insights with interpretation techniques that reveal hidden patterns
Defining AI Success Metrics Lesson
Lesson

Defining AI Success Metrics

Define metrics that balance technical performance with real user value and long-term impact.
I = Inputs Lesson
Lesson

I = Inputs

Learn how to transform raw customer data into actionable journey insights that drive product improvements
Bottleneck Metrics Lesson
Lesson

Bottleneck Metrics

Find and fix what's really holding your product back with strategic metric prioritization
Managing System Evolution Lesson
Lesson

Managing System Evolution

Learn to guide AI systems through continuous improvement while maintaining user trust and system stability.
User Research and Personas Lesson
Lesson

User Research and Personas

Transform user insights into actionable personas that drive product decisions forward with ChatGPT
Digging into Data Lesson
Lesson

Digging into Data

Learn to spot real patterns in your data and turn numbers into experiments that improve your product.