Customer Journey Map Projects
Explore “Customer Journey Map” projects created by Uxcel’s global community of product professionals. Want more? Browse all projects
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CJM for Co Working Space
Breakdown on exploring to signing up, onboarding, booking and using of the space. Read up more via the prototype.
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Rootsy Marketplace Customer Journey Map
This project was undertaken by me to investigate the overall customer experience for Rootsy. Firstly, Rootsy is an online marketplace where
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Customer Journey Map for BNPL Feature
PersonaPersona Name: Alex Rivera Job Title: Marketing Coordinator (Age: 28, Tech-savvy millennial with variable income, frequent online sho
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Customer Journey Mapping for Co-working service (Regus)
Co-Working Service : Regus Regus provides flexible co-working spaces with modern, fully-equipped offices and meeting rooms. Their locations
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Craftify - E-commerce App Case Study
This project showcases the UX design process for Craftify, an e-commerce app focused on handmade and artisanal products. It highlights user
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Customer Journey Map - Maya
Maya has been a freelance designer for over a decade, working with small businesses and startups. She needs a flexible yet professional spac
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CJM For Co-Working Service | Industrious
When designing this CJM for Sarah Drew, my main goal was to capture the real-world experience of a busy project manager looking for a reliab
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Descinder - bridging the gap between startups and early career individuals
Desicinder emphasizes a user-centric approach by customizing the platform to address the distinct needs of various user groups, such as star
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FoodNation - Food Delivery App Design | UI/UX Design
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Customer Journey Mapping for Co-Working Service: NextSpace
Using Lucas Smith's persona (created for another Design Brief), the customer journey map for NextSpace details his experience from discoveri
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E-commerce website design
Hi there! This is my first project (e-commerce website design) for an inspiring lingerie store. I would be very happy to get any feedback, a
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Customer Journey Map - Analytical Dashboard
Designing the customer journey for the Budget Management Dashboard involved placing the user at the core of the product experience — especia
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CJM - Customer Journey Map Project
My recommendations: Personalized Touch: Tailor marketing, onboarding, and communication based on user profiles. Frictionless Experience: Si
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Customer Journey Map; Co-working Space
Regus:Regus is a global provider of flexible workspace solutions, offering a range of office spaces, coworking environments, virtual offices
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Design a card spent history for a banking app to help people avoid wasted food in the fridge
👉Due to its length, the full article can't be uploaded here. Please read the full case study.❗ designing a feature for a banking app that t
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Saffron
food app https://www.behance.net/gallery/202161497/Saffron
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YOJIT
Project overview:This is a Ukrainian course project named Yojit that we have created as a design team. The timeline was December 2022 – Febr
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Stripe Sign Up Form
I chose to optimise the Stripe sign up page because I wanted to create a Sign up page that is better for people with disabilities to interac
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Customer Journey Map
1. Initial Contact and Awareness: Users typically become aware of co-working spaces through online research, word of mouth, or passing by ph
Editors’ Choice
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🏬 Co-Working Customer Journey Mapping
PreambleI gave myself the opportunity to experiment with a range of AI tools to explore how they might support early-stage UX research; spec
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The Hive
Co-working ServiceFor this exercise, I've choosen The Hive as our co-working service. It's a popular choice in Singapore known for its flexi
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Baryum - A 3-in-one toolkit for restaurants
Baryum is a 3-in-1 digital platform that enables hospitality businesses to create aesthetic digital menus, streamline table reservations, an
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Hubble CJM
Process Define the company - Who are they Review - SWOT analysis of the company Review competitors - SWOT analysis of WeWork, Workbar and CO
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Enhancing the Co-Working Experience: A Strategic Customer Journey Map for WorkNest
Project DescriptionIn this project, I have designed a Customer Journey Map (CJM) and conducted a SWOT Analysis to identify opportunities for
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Animation Scroll Hero page
this creat by figma
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User jorney map
user jorney map
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ENVNT.co
🔍 Research & Analysis Process for ENVNT.COTo understand how ENVNT.CO performs in the coworking market, I followed a structured research and
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Business Growth Engine Platform for SME
Today, small business owners can be divided into three groups: those who make a profit (40% of all SMEs), those with moderate performance (3
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HR Analytics - Case Study
Introduction: HR Analytics specializes in delivering data-driven insights, technology-driven solutions, and strategic advisory services to o
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Merch - Ecommerce for FAANG
Merch.com is a leading print-on-demand and custom merchandise platform, helping businesses and creators design, sell, and scale branded prod
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YourNature Plant App UX | UI Case Study
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Customer Journey Map for Upflex
Project Info Company: Upflex Company Intro: Upflex provides hybrid workspace solutions, offering access to a global network of flexible work
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Customer Jorney Map for coworking
I chose WeWork for this design task because of its pet-friendly policies (according to persona's needs), flexibility, and commitment to fost
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SEB "Robo-Advisory" Prototype-Testing
✔️Analyzed and identified key bottlenecks during app prototype testing, leading to a 25% reduction time of customer journey. ✔️Developed and
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Cartobike
I have dedicated over a year to this project, transforming it from the MVP stage to a fully operational product. My contributions have drive
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at6Degrees
For this Pro-bono project, My team (Madeline Lim and Chermaine Tan) and I will be focusing on the first part. The B2B interaction on the web
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Customer journey mapping
INTERPRETATIONSince I didn’t run the research, I can’t tell you anything about the overall experience of the customers. What I can tell you
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Customer Journey Map Design for FreelanceHub – Enhancing the Co-Working Experience
Objective: To identify key pain points and opportunities for improvement in the customer experience of FreelanceHub, a fictional co-working
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Posteffect.ai
Developed collaboratively, this app empowers users to plan, schedule, and monitor posts seamlessly. Its intuitive interface ensures easy con