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Showing Progress Lesson
Lesson

Showing Progress

Learn how to correctly use progress trackers to enhance user experience
Organizing UX Research Lesson
Lesson

Organizing UX Research

Discover practical techniques for organizing UX research activities, data, and findings to ensure easy access to valuable insights
Business Outcomes vs. Product Outcomes Lesson
Lesson

Business Outcomes vs. Product Outcomes

Learn how to build an optimal balance between user needs and business goals during product discovery
Why Gamify? Lesson
Lesson

Why Gamify?

Explore the benefits of applying gamification to non-game contexts in UX design
Behaviorism in Gamification Lesson
Lesson

Behaviorism in Gamification

Understand what makes gamification effective and how to leverage it to create positive user behavior
Gamification Mechanics & Elements Lesson
Lesson

Gamification Mechanics & Elements

Discover how tailored gamification mechanics can boost user engagement and make your product more captivating
Common Causes of Customer Churn Lesson
Lesson

Common Causes of Customer Churn

Identify and address the key factors driving customer churn to improve retention and satisfaction.
Introduction to Design Audits Lesson
Lesson

Introduction to Design Audits

Discover the strategic role of design audits in creating consistent, high-quality digital products.
Best Industry Examples of Gamification Lesson
Lesson

Best Industry Examples of Gamification

Explore real-world examples of gamification in top apps and learn which techniques truly drive success
The Anatomy of Fun Lesson
Lesson

The Anatomy of Fun

Discover how different types of fun can transform tasks and boost engagement in gamified experiences
Introduction to Churn Metrics and Analysis Lesson
Lesson

Introduction to Churn Metrics and Analysis

Learn the essential metrics for understanding and reducing customer churn
Gamification Design Frameworks Lesson
Lesson

Gamification Design Frameworks

Explore the different frameworks for implementing gamification elements within your UI effectively
Growth Analysis Lesson
Lesson

Growth Analysis

Learn how to measure and optimize growth engines through advanced analytics and experimental frameworks
Value Proposition & Problem Selection Lesson
Lesson

Value Proposition & Problem Selection

Identify where AI truly adds value and choose between augmentation and automation to maximize user benefits.
The Anatomy of Good (And Bad) Metrics  Lesson
Lesson

The Anatomy of Good (And Bad) Metrics

Turn abstract goals into measurements that actually matter for your product's success
Implementing Early Warning Systems Lesson
Lesson

Implementing Early Warning Systems

Build predictive systems to identify at-risk customers before they churn.
Predictive Analytics and Machine Learning for Churn Lesson
Lesson

Predictive Analytics and Machine Learning for Churn

Learn to predict and prevent customer churn using machine learning and data analytics.
Customer Journey Mapping for Churn Prevention Lesson
Lesson

Customer Journey Mapping for Churn Prevention

Explore how to map user touchpoints within customer journey maps (CJM) to identify and prevent churn risks.
Push Notification Strategies That Drive Engagement Lesson
Lesson

Push Notification Strategies That Drive Engagement

Craft compelling push notifications that captivate and retain users.
Mastering Email and In-App Messaging for Retention Lesson
Lesson

Mastering Email and In-App Messaging for Retention

Craft compelling email and in-app messages to boost user engagement and retention.
Feedback Loops and Continuous Improvement Lesson
Lesson

Feedback Loops and Continuous Improvement

Master feedback loops to boost retention and minimize churn.
OKRs, KPIs, and North Star Metrics Lesson
Lesson

OKRs, KPIs, and North Star Metrics

Transform business goals into measurable progress with strategic metric frameworks
Influence Through Data Lesson
Lesson

Influence Through Data

Simplify organizational decision-making by leveraging metrics that tell compelling stories and drive alignment
Re-engagement Campaigns for Dormant Users Lesson
Lesson

Re-engagement Campaigns for Dormant Users

Revive inactive users with targeted re-engagement strategies.
Revenue & Business Metrics Lesson
Lesson

Revenue & Business Metrics

Explore essential revenue metrics to drive product growth and business success
Measuring Success Lesson
Lesson

Measuring Success

Predictive Analytics Lesson
Lesson

Predictive Analytics

Discover ways to turn historical data into future-focused product decisions
Measuring and Improving Team Performance Lesson
Lesson

Measuring and Improving Team Performance

Explore proven techniques to evaluate and enhance your cross-functional team's efficiency and impact
A/B Testing Churn Reduction Strategies Lesson
Lesson

A/B Testing Churn Reduction Strategies

Master A/B testing to find proven retention solutions.
Building Loyalty Programs to Retain Users Lesson
Lesson

Building Loyalty Programs to Retain Users

Craft compelling loyalty initiatives that transform customers into devoted brand advocates.
Impact Assessment Lesson
Lesson

Impact Assessment

Learn how to measure and analyze key metrics before and after product changes to quantify their business impact
Building Community and Leveraging Social Proof Lesson
Lesson

Building Community and Leveraging Social Proof

Cultivate user connections and showcase social validation to boost engagement and retention.
Designing Sticky Features Lesson
Lesson

Designing Sticky Features

Master the techniques to create irresistible product features that keep users coming back for more.
Best Practices for Onboarding UX Lesson
Lesson

Best Practices for Onboarding UX

Learn how to create seamless, user-focused onboarding experiences that drive engagement and reduce drop-offs.
O = Objective Lesson
Lesson

O = Objective

Learn how to define clear objectives to use journey mapping as a strategic tool for meaningful actions
Cadence, Rituals, and Accountability Lesson
Lesson

Cadence, Rituals, and Accountability

Build organizational rhythm with strategic planning cycles and accountability structures that drive consistent results
Prioritizing and Planning Improvements Lesson
Lesson

Prioritizing and Planning Improvements

Discover ways to convert customer pain points into prioritized action plans that deliver results
Embedding Maps into Delivery Lesson
Lesson

Embedding Maps into Delivery

Activate journey maps as living tools that shape features and improve experiences continuously
Findings Presentation Lesson
Lesson

Findings Presentation

Transform audit findings into compelling visual narratives that drive stakeholder action.
Measuring Agile Lesson
Lesson

Measuring Agile

Master practical Agile measurement techniques to forecast work, track progress, and continuously improve team performance.
Building Confidence With Data Lesson
Lesson

Building Confidence With Data

Convert data anxiety into analytical confidence through practical techniques
Strategic Planning Lesson
Lesson

Strategic Planning

Transform audit insights into actionable priorities with strategic planning frameworks.
E = Extract Lesson
Lesson

E = Extract

Uncover hidden opportunities by analyzing friction points and emotional peaks in customer experiences
Experimentation Metrics  Lesson
Lesson

Experimentation Metrics

Build measurement frameworks that turn experiments into practical product insights
Interpreting and Exploring Metrics Lesson
Lesson

Interpreting and Exploring Metrics

Transform overwhelming data into actionable insights with interpretation techniques that reveal hidden patterns
Defining AI Success Metrics Lesson
Lesson

Defining AI Success Metrics

Define metrics that balance technical performance with real user value and long-term impact.
Why Journey Mapping Matters Lesson
Lesson

Why Journey Mapping Matters

Learn the true value of transforming customer insights into actionable customer journey maps
Tooling, Templates, and Tech Stacks Lesson
Lesson

Tooling, Templates, and Tech Stacks

Build practical systems that turn metrics into actionable insights using familiar tools and streamlined templates
Communicating and Aligning Across Teams Lesson
Lesson

Communicating and Aligning Across Teams

Transform data into compelling stories that align cross-functional teams and drive organizational success
Bottleneck Metrics Lesson
Lesson

Bottleneck Metrics

Find and fix what's really holding your product back with strategic metric prioritization