Business & Growth Metrics Lessons
Explore bite-sized “Business & Growth Metrics” lessons designed to build real skills in just 5 minutes a day. Want more? Browse all search results
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Showing Progress
Learn how to correctly use progress trackers to enhance user experience
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Organizing UX Research
Discover practical techniques for organizing UX research activities, data, and findings to ensure easy access to valuable insights
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Business Outcomes vs. Product Outcomes
Learn how to build an optimal balance between user needs and business goals during product discovery
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Why Gamify?
Explore the benefits of applying gamification to non-game contexts in UX design
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Behaviorism in Gamification
Understand what makes gamification effective and how to leverage it to create positive user behavior
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Gamification Mechanics & Elements
Discover how tailored gamification mechanics can boost user engagement and make your product more captivating
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Common Causes of Customer Churn
Identify and address the key factors driving customer churn to improve retention and satisfaction.
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Introduction to Design Audits
Discover the strategic role of design audits in creating consistent, high-quality digital products.
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Best Industry Examples of Gamification
Explore real-world examples of gamification in top apps and learn which techniques truly drive success
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The Anatomy of Fun
Discover how different types of fun can transform tasks and boost engagement in gamified experiences
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Introduction to Churn Metrics and Analysis
Learn the essential metrics for understanding and reducing customer churn
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Gamification Design Frameworks
Explore the different frameworks for implementing gamification elements within your UI effectively
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Growth Analysis
Learn how to measure and optimize growth engines through advanced analytics and experimental frameworks
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Value Proposition & Problem Selection
Identify where AI truly adds value and choose between augmentation and automation to maximize user benefits.
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The Anatomy of Good (And Bad) Metrics
Turn abstract goals into measurements that actually matter for your product's success
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Implementing Early Warning Systems
Build predictive systems to identify at-risk customers before they churn.
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Predictive Analytics and Machine Learning for Churn
Learn to predict and prevent customer churn using machine learning and data analytics.
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Customer Journey Mapping for Churn Prevention
Explore how to map user touchpoints within customer journey maps (CJM) to identify and prevent churn risks.
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Push Notification Strategies That Drive Engagement
Craft compelling push notifications that captivate and retain users.
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Mastering Email and In-App Messaging for Retention
Craft compelling email and in-app messages to boost user engagement and retention.
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Feedback Loops and Continuous Improvement
Master feedback loops to boost retention and minimize churn.
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OKRs, KPIs, and North Star Metrics
Transform business goals into measurable progress with strategic metric frameworks
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Influence Through Data
Simplify organizational decision-making by leveraging metrics that tell compelling stories and drive alignment
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Re-engagement Campaigns for Dormant Users
Revive inactive users with targeted re-engagement strategies.
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Revenue & Business Metrics
Explore essential revenue metrics to drive product growth and business success
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Measuring Success
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Predictive Analytics
Discover ways to turn historical data into future-focused product decisions
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Measuring and Improving Team Performance
Explore proven techniques to evaluate and enhance your cross-functional team's efficiency and impact
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A/B Testing Churn Reduction Strategies
Master A/B testing to find proven retention solutions.
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Building Loyalty Programs to Retain Users
Craft compelling loyalty initiatives that transform customers into devoted brand advocates.
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Impact Assessment
Learn how to measure and analyze key metrics before and after product changes to quantify their business impact
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Building Community and Leveraging Social Proof
Cultivate user connections and showcase social validation to boost engagement and retention.
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Designing Sticky Features
Master the techniques to create irresistible product features that keep users coming back for more.
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Best Practices for Onboarding UX
Learn how to create seamless, user-focused onboarding experiences that drive engagement and reduce drop-offs.
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O = Objective
Learn how to define clear objectives to use journey mapping as a strategic tool for meaningful actions
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Cadence, Rituals, and Accountability
Build organizational rhythm with strategic planning cycles and accountability structures that drive consistent results
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Prioritizing and Planning Improvements
Discover ways to convert customer pain points into prioritized action plans that deliver results
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Embedding Maps into Delivery
Activate journey maps as living tools that shape features and improve experiences continuously
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Findings Presentation
Transform audit findings into compelling visual narratives that drive stakeholder action.
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Measuring Agile
Master practical Agile measurement techniques to forecast work, track progress, and continuously improve team performance.
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Building Confidence With Data
Convert data anxiety into analytical confidence through practical techniques
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Strategic Planning
Transform audit insights into actionable priorities with strategic planning frameworks.
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E = Extract
Uncover hidden opportunities by analyzing friction points and emotional peaks in customer experiences
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Experimentation Metrics
Build measurement frameworks that turn experiments into practical product insights
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Interpreting and Exploring Metrics
Transform overwhelming data into actionable insights with interpretation techniques that reveal hidden patterns
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Defining AI Success Metrics
Define metrics that balance technical performance with real user value and long-term impact.
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Why Journey Mapping Matters
Learn the true value of transforming customer insights into actionable customer journey maps
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Tooling, Templates, and Tech Stacks
Build practical systems that turn metrics into actionable insights using familiar tools and streamlined templates
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Communicating and Aligning Across Teams
Transform data into compelling stories that align cross-functional teams and drive organizational success
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Bottleneck Metrics
Find and fix what's really holding your product back with strategic metric prioritization