Customer Experience (CX) Projects
Explore “Customer Experience (CX)” projects created by Uxcel’s global community of product professionals. Want more? Browse all projects
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404 Error Page for Fintech Platform Bankr💸
Hey friends 👋 I am excited to share the web design I've been working on. I did it for a 404 Error Page for Fintech Platform Bankr&nbs
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UX Writing. Ice Skating school
Project Overview: For my UX writing course project, I designed a landing page for an ice skating school. Although the initial scenario focus
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Shipphin
Shipphin - Remote Ship Control SystemThis is a project focused on developing a remote ship control system. The primary objective of this pro
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Customer Journey Mapping for Co-working service (Regus)
Co-Working Service : Regus Regus provides flexible co-working spaces with modern, fully-equipped offices and meeting rooms. Their locations
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Walt Disney’s Creative Strategy in Real Estate UX Design
🎯 Final EvaluationThis ideation task explored how to improve the user experience of the real estate platform ImmoScout24 by applying Walt D
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Yogi Sport Shop
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Health App Design Sprint
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Customer Journey Map - Analytical Dashboard
Designing the customer journey for the Budget Management Dashboard involved placing the user at the core of the product experience — especia
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Heuristic Analysis : Farfetch
This project presents a heuristic evaluation of the Farfetch mobile app (iOS), conducted using Jakob Nielsen’s 10 Usability Heuristics. The
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News App
Hey friends 👋 I am excited to share the web design I've been working on. I did it for the News App Design by Karim Saif. I h
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NEWFASHON™ - Landing page
Content— The customer can pick the main categories of clothing right upon arrival on the landing page. He can also choose between the main c
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Improve BULK's check out flow
BULK's Current check out flow has a few issues: 1-( quite serious ) Lack of visibility of system status: Checkout progress bar doesn't indic
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Chat Management
Hi Everyone🍃,Discover the future of business chats with the Chat Management Platform. Each feature is crafted to enhance productivity and u
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Reset Password Design for Mobile App
This flow is for user who has an existing account. 1. User clicks on "Forget your password?” ——— Included scenarios such as invalid email, u
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Shopping Flights - How to innovate a mature product
Through Julia's story, we tell how we developed four initiatives to optimize the flight purchase experience. Each improvement and new featur
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2024 | Naksha Bazaar: Revamping Website Design
Link to Website Project Overview:Nakshabazaar, an e-commerce platform specializing in house designs and blueprints, approached me to complet
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Food App Design
Hey friends 👋 I am excited to share the web design I've been working on. I did it for the Food App Design by Karim Saif. I h
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Bright Minds ACADEMY
This project aims to develop a secure and user-friendly login system for an eLearning website. The system will enable registered users to ac
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Accessible Sign-up Page for Heroku
This project aimed to enhance the accessibility and user experience of the Heroku sign-up page. The original design presented several challe
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ZURAACO Holdings
ZURAACO Holdings, although a real estate project, brought its unique challenges despite my previous experience in the field. While it alread
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HIS - furniture shop. Ux Audit & Re-design
We collaborated with HIS (Home Ideas Supply), a furniture retailer. Our main goal was to analyze their website and give it a fresh look. We
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Custom Boxes Hub ( CRM SaaS )
Custom Boxes Hub: A Streamlined CRM Built for YouAs you know, custom box creation involves managing clients, orders, and designs – it can ge
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Food recipe community
I am thrilled to share my new initiative: a vibrant food recipe community that celebrates the art of cooking and the joy of sharing culinary
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Merch - Ecommerce for FAANG
Merch.com is a leading print-on-demand and custom merchandise platform, helping businesses and creators design, sell, and scale branded prod
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Fashionably Yours - Personalized Style Curation for the Modern Shopper
As a UI/UX designer, I have carefully crafted this project to address the evolving needs and preferences of fashion-conscious consumers in t
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indorse | Home Page Ui
a makeover for HomePage Ui for indorse, a SAAS company provide document handling and e-signature services at Saudi Arabia
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TAUSI platform
TAUSI is a B2B2C platform that aims at digitizing the tailors' workflow and elevate customers' fashion experience.
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Customer Jorney Map for coworking
I chose WeWork for this design task because of its pet-friendly policies (according to persona's needs), flexibility, and commitment to fost
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SEB "Robo-Advisory" Prototype-Testing
✔️Analyzed and identified key bottlenecks during app prototype testing, leading to a 25% reduction time of customer journey. ✔️Developed and
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Inveasy - Retail Stock Count
OverviewAs a Product Designer at 1MORETHING VENTURES, I played a pivotal role in designing and prototyping "Inveasy," an innovative retail s
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Dozer - Web & App Design
I was initially brought on to create a brand identity that reflected Dozer's commitment to quality and reliability. The challenge was to des
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Empathy Mapping For Fintech Service (PhonePe)
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at6Degrees
For this Pro-bono project, My team (Madeline Lim and Chermaine Tan) and I will be focusing on the first part. The B2B interaction on the web
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Prostuti - Career Advising UX/UI Design Case Study
Finding a job that is a good fit for your skills and experience can be a daunting task.That's where Prostuti comes in. Prostuti is an Al-pow
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Customer Journey Map Design for FreelanceHub – Enhancing the Co-Working Experience
Objective: To identify key pain points and opportunities for improvement in the customer experience of FreelanceHub, a fictional co-working