Chat Management
Hi Everyone🍃,
Discover the future of business chats with the Chat Management Platform.
Each feature is crafted to enhance productivity and user engagement, from an intuitive home dashboard to customizable bot settings.
A Streamlined view of all your bots
with a quick view of their groups and channels. The design focuses on simplicity and functionality, making bot management a breeze.
Setup your bot
Dive deep into customization with an array of settings for each bot. From behavior tweaks to appearance adjustments, this section provides powerful tools wrapped in an intuitive interface.
Scenarios Hub
This includes detailed scenario cards, providing essential information at a glance, and advanced filtering options to effortlessly find and manage scenarios by language, type, and status.
Users Chat
This interface allows users to engage in real-time conversations, view chat histories, and manage their communication efficiently, fostering better collaboration and customer relationships.
Live Agents Insight
It offers real-time visibility into agent availability and activity instant updates on ongoing chats, key metrics on chat volume and response times, and performance metrics to highlight top performers and motivate the team.
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Reviews
2 reviews
The visual design looks clean and neat in your design. The features of the Chat Management tool are interesting.
I am curious about how you end up with all the features. You do write in general each presented feature. However, it would be nice to articulate how you have have discovered the user needs, and you have reached the solutions as you presented. Also good to share how users experience with your design and your learnings.
All in all, a good work.
That's a thorough journey through the app and its features, thank you. The designs are balanced, visually appealing, and easy to follow.
What I felt was missing is an initial problem statement and an explanation of what problems your product solves for users. Including some user research data would have been nice. Additionally, a more explanatory cover image would attract more visitors to your work and encourage more reviews. The image of green hills doesn't convey much to users. Overall, nicely done!
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