Reset Password Design for Mobile App

This flow is for user who has an existing account.

1. User clicks on "Forget your password?”

——— Included scenarios such as invalid email, unregistered email and wrong password; hence user have to click on "Forget your password?” to reset their password.

2. User to enter email address and get OTP

——— Included scenarios such as invalid email and unregistered email.

3. Verification code will be sent to user’s email

4. User to enter the 6-digit verification code and verify

——— Included scenarios such as invalid code and code has expired (user have to request for a new code).

5. User to create new password and clicks on "Update password"

——— Included scenarios such as password strength indicator (when user is typing in the new password) and when confirm password does not matched.

6. Successful