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Business & Growth Metrics Exercises

Explore hands-on “Business & Growth Metrics” exercises to sharpen your skills and level up your craft. Want more? Browse all search results

The $300 million button
Exercise

The $300 million button

What is UX Design?
Web analytics
Exercise

Web analytics

Quantitative UX Research Methods
Determine your progress tracker type
Exercise

Determine your progress tracker type

Showing Progress
Common misconceptions about design thinking
Exercise

Common misconceptions about design thinking

What is Design Thinking?
Conveying key insights
Exercise

Conveying key insights

UX Research Reporting
Analyze key findings
Exercise

Analyze key findings

Organizing UX Research
Purpose of reporting
Exercise

Purpose of reporting

UX Research Reporting
SWOT analysis
Exercise

SWOT analysis

Tools for Problem Definition
Exercise

Compare sentiment metrics with behavior

Business Outcomes vs. Product Outcomes
Define the metrics of success
Exercise

Define the metrics of success

How to Introduce Design Thinking in Your Team
Gamification engages people
Exercise

Gamification engages people

Why Gamify?
Gamification encourages socializing
Exercise

Gamification encourages socializing

Why Gamify?
Customer lifetime value (CLTV)
Exercise

Customer lifetime value (CLTV)

Introduction to Churn Metrics and Analysis
Exercise

Types of outcomes

Business Outcomes vs. Product Outcomes
Analyzing cohort retention
Exercise

Analyzing cohort retention

Introduction to Churn Metrics and Analysis
OKRs vs. outcomes
Exercise

OKRs vs. outcomes

Business Outcomes vs. Product Outcomes
Exercise

Comparing gross and net MRR churn

Introduction to Churn Metrics and Analysis
Tracking net promoter score (NPS) to predict churn
Exercise

Tracking net promoter score (NPS) to predict churn

Introduction to Churn Metrics and Analysis
Look at what people actually do
Exercise

Look at what people actually do

Behaviorism in Gamification
Exercise

Retention vs. churn: key differences

Introduction to Churn Metrics and Analysis
Use the right traction metrics
Exercise

Use the right traction metrics

Business Outcomes vs. Product Outcomes
Encourage users to collect items
Exercise

Encourage users to collect items

Gamification Mechanics & Elements
Types of churn
Exercise

Types of churn

Introduction to Churn Metrics and Analysis
How to build a feedback loop
Exercise

How to build a feedback loop

Behaviorism in Gamification
Don’t forget the fun
Exercise

Don’t forget the fun

Gamification Design Frameworks
Measure the value, not actions
Exercise

Measure the value, not actions

Business Outcomes vs. Product Outcomes
Gamification gives a sense of progress
Exercise

Gamification gives a sense of progress

Why Gamify?
Calculating and interpreting churn rate
Exercise

Calculating and interpreting churn rate

Introduction to Churn Metrics and Analysis
Set reachable goals
Exercise

Set reachable goals

Business Outcomes vs. Product Outcomes
Gamification keeps users engaged beyond playtime
Exercise

Gamification keeps users engaged beyond playtime

Why Gamify?
When feedback loops fail
Exercise

When feedback loops fail

Behaviorism in Gamification
Grant badges for completing tasks
Exercise

Grant badges for completing tasks

Gamification Mechanics & Elements
Poor onboarding and early churn
Exercise

Poor onboarding and early churn

Common Causes of Customer Churn
Exercise

Define the criteria for opportunities & solutions

Outlining Solutions
What is churn?
Exercise

What is churn?

Introduction to Churn Metrics and Analysis
Consider goals and performance metrics
Exercise

Consider goals and performance metrics

Content Inventory & Audit
OKR development
Exercise

OKR development

Aligning Goals and Expectations Across Teams
Reinforcement through consequences
Exercise

Reinforcement through consequences

Behaviorism in Gamification
Putting the outcome at the top of the tree
Exercise

Putting the outcome at the top of the tree

Defining Opportunities
Exercise

Business impact of design maintenance

Introduction to Design Audits
Headspace - mindfulness & meditation
Exercise

Headspace - mindfulness & meditation

Best Industry Examples of Gamification
Lack of engagement
Exercise

Lack of engagement

Common Causes of Customer Churn
Things that bring us fun
Exercise

Things that bring us fun

The Anatomy of Fun
Exercise

Cross-functional success metrics

Introduction to Cross-Functional Teams
Delineate target behaviors
Exercise

Delineate target behaviors

Gamification Design Frameworks
Exercise

Metrics selection

Balancing Data-Driven and Design-Driven Decisions
Introduce leaderboards & ranking
Exercise

Introduce leaderboards & ranking

Gamification Mechanics & Elements
Segmenting customers by product usage patterns
Exercise

Segmenting customers by product usage patterns

Segmentation and Churn Prevention Strategies
Exercise

Tie outcomes to business goals

Business Outcomes vs. Product Outcomes
Exercise

Early warning signals in churn

Introduction to Churn Metrics and Analysis