Measuring success in cross-functional teams requires a balanced approach that goes beyond traditional project metrics. Cross-functional success metrics typically span 4 key areas:

• Delivery performance: Measures the team’s speed and quality in delivering projects.
• Team effectiveness: Assesses collaboration and decision-making. Effective teams communicate well and make timely, sound decisions.
• Business impact: Focuses on the value delivered, customer satisfaction, and the resultant business impact.
• Team growth: Tracks skill development and knowledge sharing. Growing team capabilities indicate a healthy, evolving team environment.

What makes these metrics particularly powerful is their interconnected nature — improvements in team collaboration often lead to better delivery metrics, while strong business results typically correlate with high team engagement.