About this course

In today's competitive landscape, the synergy between design teams and product teams has become a crucial driver of business success. This comprehensive course equips professionals with essential skills to bridge departmental gaps and foster effective collaboration that leads to outstanding products.

Through practical examples and proven methodologies, you'll learn to align team objectives, facilitate clear communication, and leverage diverse expertise to create truly user-centric solutions. Master the art of managing cross-functional projects while navigating different work styles and perspectives.

Discover how to implement collaborative workflows, resolve conflicts, and build a culture of trust that drives both individual and team success. Whether you're a designer, product manager, or team leader, you'll gain the tools to transform team dynamics and deliver innovative products that exceed market expectations.

Details

Prerequisites

There are no prerequisites

Skills you’ll gain with course:

Master cross-functional leadership — Learn to effectively coordinate diverse teams, facilitate collaboration, and drive successful outcomes across design and product functions.
Enhance team communication — Develop strategies to bridge communication gaps, establish shared understanding, and create efficient information flow between teams.
Build innovation frameworks — Create systematic approaches to leverage diverse expertise, foster creativity, and drive breakthrough solutions in product development.
Transform team performance — Learn to measure, analyze, and optimize team dynamics to consistently deliver high-quality products and exceed expectations.

Topics covered

Syllabus


1

Foundations of Cross-Functional Teams

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Learn the essential concepts, structures, and principles that make cross-functional teams successful in modern organizations.

2

Communication and Alignment

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Master techniques for effective dialogue, shared understanding, and goal alignment between design and product teams.

3

Collaborative Workflows and Processes

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Discover practical methods to integrate design thinking, agile practices, and cross-functional processes for optimal results.

4

Problem-Solving and Decision Making

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Learn frameworks for collaborative problem-solving, data-driven decisions, and effective prioritization across teams.

5

Building and Nurturing High-Performing Teams

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Master strategies to foster trust, resolve conflicts, and create a culture of continuous learning and improvement.

Earn a certificate of completion

Cross-Functional Design & Product Teams Certificate
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Join 400K+ professionals learning UX & product management skills interactively.
Validate your achievement — Each completed course earns you an official certificate, providing tangible proof of your newly acquired expertise.
Build a collection — Progress through multiple courses to develop a robust collection of credentials that reflect your growing skill set.
Share with your network — Seamlessly add your certificates into your professional networks and LinkedIn profile, helping you stand out in your field.

Meet your course instructor

Fouad Jallouli
Fouad Jallouli
Service Design leader | Product leadership | Practice leader | Value creation through delivery | Speaker
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I’m a Service Design and Product leader with industry experience spanning fintech, energy, social services, retail, and government. I have a strong track record of helping organizations meet their business goals through thoughtful, strategic design. My skill set includes product management, business model innovation, problem finding, service design, customer research methods, and leading remote cross-functional design and development teams.

I specialize in bringing products to market across various industries, guiding them from ideation through process flows, business modeling, prototyping, user testing, and release—both for B2B and B2C audiences. I’m also a proud graduate of the Master of Business Administration (MBA) program in Executive Management from Royal Roads University.

4.5 (225)

Loved by learners from world’s top companies

This course helped me better bridge the gap between the design and development teams, leading to more impactful collaboration.
This course taught me how to collaborate better with product teams, avoid unnecessary meetings, and handle the classic “make it pop” requests. Can’t wait to apply these skills and make teamwork as smooth as a well-aligned grid!
Transitioning from solo work to a large team was challenging, especially in communication. This course helped me navigate team meetings, improve handoffs, and collaborate effectively. It also taught me to spot red flags early and resolve conflicts through better communication. Highly recommend!
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FAQs

What is the Design and Product Cross-Functional Teams course about?

This course teaches you how to build effective partnerships between design and product teams, covering everything from communication strategies to collaborative workflows and decision-making frameworks.


Why should I take the Design and Product Cross-Functional Teams course?

You'll gain practical skills to improve cross-functional collaboration, resolve common challenges, and create high-performing teams that consistently deliver innovative products.


What prior knowledge do I need before taking this course?

No specific prerequisites are required. This course is designed for both beginners and experienced professionals in design, product, or leadership roles.

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