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Use active voice
Exercise

Use active voice

User control and freedom
Exercise

User control and freedom

Avoid generic commands
Exercise

Avoid generic commands

Action input
Exercise

Action input

Buttons
Exercise

Buttons

Incorporate inline menus for additional table actions
Exercise

Incorporate inline menus for additional table actions

Exercise

Microinteraction

Action chip
Exercise

Action chip

Differentiate primary and secondary actions
Exercise

Differentiate primary and secondary actions

User action-based onboarding microcopy
Exercise

User action-based onboarding microcopy

Microcopy for destructive actions
Exercise

Microcopy for destructive actions

Show only the most needed actions
Exercise

Show only the most needed actions

Avoid using more than two action buttons
Exercise

Avoid using more than two action buttons

Microcopy around CTAs
Exercise

Microcopy around CTAs

E-commerce microcopy
Exercise

E-commerce microcopy

Dark patterns in action-based microcopy
Exercise

Dark patterns in action-based microcopy

Brand voice in user onboarding microcopy
Exercise

Brand voice in user onboarding microcopy

CTA
Exercise

CTA

Microcopy for modal and nonmodal pop-ups
Exercise

Microcopy for modal and nonmodal pop-ups

Use active voice for action-based microcopy
Exercise

Use active voice for action-based microcopy

Provide only the essential controls
Exercise

Provide only the essential controls

CTA button microcopy
Exercise

CTA button microcopy

Exercise

Clarity in action-based microcopy

AI can’t think like your users
Exercise

AI can’t think like your users

Confirm destructive actions
Exercise

Confirm destructive actions

Allow undoing recent actions
Exercise

Allow undoing recent actions

Making drag interactions accessible
Exercise

Making drag interactions accessible

User control and empowerment
Exercise

User control and empowerment

Explicit feedback mechanisms
Exercise

Explicit feedback mechanisms

Exercise

When full automation makes sense

Exercise

Passive behavioral signals

Action reversibility
Exercise

Action reversibility

Exercise

Analytics

Balancing logging and privacy
Exercise

Balancing logging and privacy

Recognizing signals for automation change
Exercise

Recognizing signals for automation change

Exercise

Implementing behavioral triggers for timely messages

Exercise

Activation

Undo patterns
Exercise

Undo patterns

Automation balance
Exercise

Automation balance

Mapping essential touchpoints
Exercise

Mapping essential touchpoints

Exercise

Evaluating personal responsibility factors

Exercise

Building service user actions

Assessing task enjoyment levels
Exercise

Assessing task enjoyment levels

Exercise

Identifying tasks users want automated

Alignment errors and user assumptions
Exercise

Alignment errors and user assumptions

Manual override options
Exercise

Manual override options

Mapping user expertise levels
Exercise

Mapping user expertise levels

Recovering control when automation fails
Exercise

Recovering control when automation fails

The actions layer
Exercise

The actions layer

Tasks for automation vs augmentation
Exercise

Tasks for automation vs augmentation