User control and freedom

The user control and freedom heuristic implies that users naturally make errors and mistakes when interacting with a system or change their mind and want to revert an action. It's crucial to provide an "emergency exit" so they can leave the unwanted state without having to go through an extended dialogue.

We're only humans, after all, and we make mistakes or have second thoughts and decide to alter our decisions. When people know they can undo or cancel an undesirable action, they feel more relaxed and comfortable. Ensure the exit is easy to spot and has a straightforward label that eliminates any doubts about what happens when users click it.