Requirements Analysis Lessons
Explore bite-sized “Requirements Analysis” lessons designed to build real skills in just 5 minutes a day. Want more? Browse all search results
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AI Limitations in User Research
Discover the shortcomings of AI in user research and how to avoid them
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Assumption Testing
Learn how to turn assumptions into insights and discover smart, user-driven solutions
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Defining Opportunities
Explore the core rules for building a successful opportunity solution tree map
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Hiring the Right Talents
Explore the nuances of hiring the right fit for your design team
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Customer Interviews
Learn how to prepare interviews and ask the right questions to uncover real user experiences and design better products
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The Anatomy of Good (And Bad) Metrics
Turn abstract goals into measurements that actually matter for your product's success
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Predictive Analytics and Machine Learning for Churn
Learn to predict and prevent customer churn using machine learning and data analytics.
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Customer Journey Mapping for Churn Prevention
Explore how to map user touchpoints within customer journey maps (CJM) to identify and prevent churn risks.
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Data Analysis with AI
Master the art of turning data analysis requests into clear AI prompts that deliver statistical insights, visualizations, and actionable recommendations.
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Your Product Vision and Strategy
Craft compelling product visions that inspire teams and align with strategic goals.
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Market and Competitor Research
Master essential market research techniques to identify opportunities and outmaneuver competitors.
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Comprehensive Research Methods
Uncover critical insights by researching both end users and implementation teams.
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Framing Insights and Findings for Impact
Learn how to build compelling narratives from your customer journey mapping data
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Embedding Maps into Delivery
Activate journey maps as living tools that shape features and improve experiences continuously
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Findings Presentation
Transform audit findings into compelling visual narratives that drive stakeholder action.
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Building Confidence With Data
Convert data anxiety into analytical confidence through practical techniques
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Mapping and Understanding Stakeholders
Map and analyze stakeholder relationships to create more inclusive government services
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E = Extract
Uncover hidden opportunities by analyzing friction points and emotional peaks in customer experiences
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How to Ask Good Data Questions
Learn how to ask the right questions to unlock the true story hiding in your raw data
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Implementation Framework
Execute design improvements systematically with structured implementation frameworks and tracking mechanisms.
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L = Layers
Learn to map customer experiences through strategic layers that reveal actions, emotions, and opportunities
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Interpreting and Exploring Metrics
Transform overwhelming data into actionable insights with interpretation techniques that reveal hidden patterns
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I = Inputs
Learn how to transform raw customer data into actionable journey insights that drive product improvements
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Advanced Collaboration Patterns
Break down traditional barriers to create seamless workflows across product, design, and development agile teams.
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Project Documentation
Turn rough ideas into polished project documents using ChatGPT as your intelligent documentation assistant
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Sprint Planning and Backlog Management
Learn ways to use ChatGPT to streamline sprint planning, prioritize effectively, and maintain a healthy backlog.