Interview Exercises
Explore hands-on “Interview” exercises to sharpen your skills and level up your craft. Want more? Browse all search results
Exercise
User interviews
Exercise
Take notes for user interviews
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Define the problem
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Compose questions for user interviews
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Build empathy maps
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Gather feedback during testing phases
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Analyzing and gaining insights from user interviews
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Analyze user behaviors through user interviews
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Observe user behaviors in context
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Utilize field studies
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Create personas
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Use storytelling to connect with users
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Get customer-facing teams to help with recruiting
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Ask about specific past experience
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Prerequisites to an OST
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The participants of customer interviews
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Interview your customer advisory board
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It matters what you ask
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Avoid general questions
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What isn’t a customer interview?
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Assign team members to conduct interviews
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Making customer interviewing a habit
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Why people decline interview requests
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Talk to customers while they’re using your product/service
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Role-playing prompts
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Pain point synthesis
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Implementing customer interviews
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What are customer interviews?
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Leveraging user interviews for discovery
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Interview question generation
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Effective user interviews
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How to be a fly on the wall in sales calls
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Survey design assistance
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Open-ended questioning
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Craft effective interview questions
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Empathy interviewing
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Question strategy development
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Documentation techniques
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Customer interviews
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Group feedback dynamics
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Conducting win/loss interviews
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Insight prioritization
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Virtual listening skills
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Silent moment techniques
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When users surprise you
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Interest analysis methods
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Embedding weekly user insights into planning
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Interpret survey results without bias
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Feedback systems
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