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Take notes for user interviews

Take notes for user interviews Bad Practice
Take notes for user interviews Best Practice

Taking notes during user interviews is a fine balance of listening and jotting down insights. AI tools like Looppanel and Grain come in handy by automating note-taking and even offering real-time data. Looppanel identifies key phrases for later review, while Grain allows for video snippets and annotations. This lets you focus more on the conversation.

Here are some quick tips to make the most out of these tools:

  • Utilize real-time transcription to concentrate better on follow-up questions
  • After the interview, use keyword search functions to pinpoint crucial insights
  • Leverage tagging features to sort and categorize responses for later analysis

While transcription services are getting better, they're not 100% accurate. Especially with technical jargon or accents, manual review may still be necessary.

Pro Tip: Don't become overly reliant on the tool. Use it as a supplement to, not a replacement for, your own observation and note-taking skills.

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