Automated scheduling for effortless user interviews
Scheduling user interviews often becomes a major barrier to regular customer contact. The back-and-forth emails drain time and energy from both parties. Automated scheduling tools like Calendly remove this friction by letting users book time directly on your calendar, making interviews happen more consistently and frequently.
Set up dedicated time slots specifically for user conversations each week. Create a booking link that shows only these available slots. Include this link strategically in your product, emails, support responses, or anywhere users might be willing to talk. Users appreciate the convenience of choosing their own time, and you avoid endless scheduling discussions that often kill momentum. Keep your setup simple to encourage participation. Offer standard 30-minute slots during times that work for your schedule. Include a brief, friendly description of what to expect during the call. Send automatic confirmation emails with any preparation needed. This automation frees you to focus on the actual conversations rather than logistics.
Pro Tip: Block buffer time between interviews to capture notes while insights are fresh.