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Design Processes & Research Methods Lesson
Lesson

Design Processes & Research Methods

Explore the different processes of design and research methods that you can choose from as a designer
Design Processes Lesson
Lesson

Design Processes

Learn the terminology associated with the different stages of the design process
User Research Basics Lesson
Lesson

User Research Basics

Learn what UX research is and what it can be used for
UX Research Ethics & Biases Lesson
Lesson

UX Research Ethics & Biases

Explore the key considerations of carrying out research that is bias-free, ethical, and non-exploitative
UX Research Strategy & Methodology Lesson
Lesson

UX Research Strategy & Methodology

Discover what goes into setting up a solid UX research strategy to meet your design goals
Accessibility Research  Lesson
Lesson

Accessibility Research

Explore methods to gain a deeper understanding of all users to build accessible solutions
Organizing UX Research Lesson
Lesson

Organizing UX Research

Discover practical techniques for organizing UX research activities, data, and findings to ensure easy access to valuable insights
AI Limitations in User Research Lesson
Lesson

AI Limitations in User Research

Discover the shortcomings of AI in user research and how to avoid them
Conducting Debrief Sessions  Lesson
Lesson

Conducting Debrief Sessions

Understand the value of conducting debrief sessions where you can reflect on and discuss findings, insights, and observations with your research team or stakeholders
Researching User Needs Lesson
Lesson

Researching User Needs

Discover ways to understand user needs and wants to craft more compelling and targeted copy
Qualitative UX Research Methods Lesson
Lesson

Qualitative UX Research Methods

Learn essential qualitative UX research methods to gain valuable insights into user behavior and preferences, shaping impactful design decisions
Conducting User Interviews for UX Research Lesson
Lesson

Conducting User Interviews for UX Research

Learn the art of conducting impactful user interviews that inform your design decisions effectively
Card Sorting in UX Research Lesson
Lesson

Card Sorting in UX Research

Learn how to effectively organize information and improve usability through user-driven categorization
Learning From Users Lesson
Lesson

Learning From Users

Discover ways to learn how users feel towards your product through conversation mining
Developing Empathy Toward Your Users Lesson
Lesson

Developing Empathy Toward Your Users

Learn how to nurture human qualities and build strong empathy towards users.
UX Research Questions Best Practices Lesson
Lesson

UX Research Questions Best Practices

Explore best practices for formulating UX research questions that yield meaningful insights
User Journey & Experience Maps Lesson
Lesson

User Journey & Experience Maps

Discover how to create user journey and experience maps to visualize the user's end-to-end experience, including touchpoints, emotions, pain points, and opportunities for improvement
ChatGPT in User Research Lesson
Lesson

ChatGPT in User Research

Learn how to correctly leverage ChatGPT for user research tasks
Quantitative UX Research Methods Lesson
Lesson

Quantitative UX Research Methods

Discover the power of quantitative UX research methods and uncover actionable data-driven insights to optimize user experiences effectively
Personas in UX Research Lesson
Lesson

Personas in UX Research

Explore the use of personas in UX research, a powerful technique for creating representative user archetypes
Creating Surveys for UX Research Lesson
Lesson

Creating Surveys for UX Research

Learn how to create effective surveys for UX research that enable you to gather valuable user feedback and uncover insights
UX Research Reporting Lesson
Lesson

UX Research Reporting

Learn how to create impactful UX research reports that effectively communicate findings, insights, and recommendations to stakeholders
The Application of AI in User Testing Lesson
Lesson

The Application of AI in User Testing

Enhance user testing with AI tools to gain deeper insights and improve user experience.
Choosing a UX Research Method Lesson
Lesson

Choosing a UX Research Method

Explore different UX research methods and learn how to choose one based on your project needs and available resources
Affinity Diagrams in UX Research Lesson
Lesson

Affinity Diagrams in UX Research

Learn how to group and categorize user insights, observations, and ideas to identify patterns, themes, and opportunities
Participant Recruitment for UX Research Lesson
Lesson

Participant Recruitment for UX Research

Learn how to secure a diverse and representative sample that provides valuable insights for your research studies
Empathy Maps in UX Research Lesson
Lesson

Empathy Maps in UX Research

Learn how to create empathy maps by capturing user perspectives, goals, influences, and feelings in order to develop a more empathetic and user-centered design approach
UX Research Analysis Lesson
Lesson

UX Research Analysis

Master the art of UX research analysis by learning effective methods for analyzing qualitative and quantitative data
Continuous Discovery Mindset Lesson
Lesson

Continuous Discovery Mindset

Embrace continuous discovery to turn rigid roadmaps into a flexible, learning-driven process for creating products that truly meet user needs
Ideation Techniques & Challenges Lesson
Lesson

Ideation Techniques & Challenges

Explore efficient ideation techniques and learn about the obstacles that might encounter you during the ideation stage.
Intro to Product Discovery Lesson
Lesson

Intro to Product Discovery

Learn the steps involved in identifying the potential and viability of a product idea
Service Design Research Planning Lesson
Lesson

Service Design Research Planning

Learn how to set goals and create a research plan that secures you the most useful insights
Personas vs. Jobs to Be Done Lesson
Lesson

Personas vs. Jobs to Be Done

Explore tools like personas and jobs to be done (JTBD) to empathize with users and craft delightful experiences
Customer Journey Mapping Lesson
Lesson

Customer Journey Mapping

Step into the shoes of customers and see the entire service process, touchpoints, and interactions in a clear and structured manner
Developing a Shared Language Lesson
Lesson

Developing a Shared Language

Learn how to build a unified design vocabulary that empowers seamless team collaboration and consistent product development
13 Tips for Creating User Personas Lesson
Lesson

13 Tips for Creating User Personas

Learn how to develop personas that inform and guide your design decisions, resulting in more meaningful and impactful user experiences
“How Might We” Exercise                                       Lesson
Lesson

“How Might We” Exercise

Learn how to use the “How might we” exercise to enhance problem-solving
Data Collection & Tracking Lesson
Lesson

Data Collection & Tracking

Discover strategic data collection methods to capture meaningful product analytics insights
Understanding User Needs and Pain Points Lesson
Lesson

Understanding User Needs and Pain Points

Discover techniques to uncover genuine user pain points and build solutions that truly matter.
AI for Design and Research Lesson
Lesson

AI for Design and Research

Transform time-consuming design and research tasks into efficient AI-assisted processes that amplify human creativity.
User Funnel Analysis Lesson
Lesson

User Funnel Analysis

Learn how to track user journeys to boost conversion rates through strategic funnel analysis
User-Centered Design in Product Development Lesson
Lesson

User-Centered Design in Product Development

Learn ways to unite cross-functional teams around user needs to build products that deliver genuine value
What is Journey Mapping? Lesson
Lesson

What is Journey Mapping?

Build a solid foundation in understanding what journey mapping is and how it captures customer experiences over time
Re-engagement Campaigns for Dormant Users Lesson
Lesson

Re-engagement Campaigns for Dormant Users

Revive inactive users with targeted re-engagement strategies.
A/B Testing  Lesson
Lesson

A/B Testing

Learn how to compare design variations to discover what truly works for your users
A Guide to Conducting Effective Usability Testing Lesson
Lesson

A Guide to Conducting Effective Usability Testing

Embark on a comprehensive guide to conducting effective usability testing and gain insights into optimizing user experiences
Balancing Data-Driven and Design-Driven Decisions Lesson
Lesson

Balancing Data-Driven and Design-Driven Decisions

Explore ways to combine data insights with design intuition for stronger product decisions
Feedback Loops & Transparency Lesson
Lesson

Feedback Loops & Transparency

Build trust and continuous improvement through transparent AI systems and effective feedback mechanisms.
Collecting Feedback and Iterating Lesson
Lesson

Collecting Feedback and Iterating

Learn to collect user feedback and implement data-driven product improvements.
Market and Competitor Research Lesson
Lesson

Market and Competitor Research

Master essential market research techniques to identify opportunities and outmaneuver competitors.