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User research
Exercise

User research

User personas
Exercise

User personas

Exercise

Identify the app’s target audience

Exercise

The participants of customer interviews

Refocus on users
Exercise

Refocus on users

Avoid general questions
Exercise

Avoid general questions

Validate the problem
Exercise

Validate the problem

Exercise

Understand user needs

Exercise

Making customer interviewing a habit

Exercise

Talk to customers while they’re using your product/service

Exercise

Marketing and sales specialists

Exercise

Base your questions on user research

Exercise

Conducting market opportunity assessment

A competitive analysis matrix
Exercise

A competitive analysis matrix

Exercise

User research methods

Defining your research objectives
Exercise

Defining your research objectives

Exercise

Mapping user needs to AI strengths

Exercise

Identifying competitors

User surveys
Exercise

User surveys

Exercise

Focus groups

Exercise

User insights integration

A SWOT analysis
Exercise

A SWOT analysis

Exercise

Implementing customer interviews

Exercise

Market validation methods

Customer journey mapping
Exercise

Customer journey mapping

The Kano model
Exercise

The Kano model

Exercise

Market research components

Create actionable recommendations
Exercise

Create actionable recommendations

The pain points layer
Exercise

The pain points layer

Conducting effective user interviews
Exercise

Conducting effective user interviews

Effective user interviews
Exercise

Effective user interviews

Exercise

Analyzing market trends and patterns

Exercise

Active listening techniques

Competitor landscape mapping
Exercise

Competitor landscape mapping

Creating empathy maps
Exercise

Creating empathy maps

Exercise

Analyze user feedback patterns

Exercise

Leveraging user interviews for discovery

Calculate user impact metrics
Exercise

Calculate user impact metrics

Exercise

Market gap identification

Primary vs. secondary research methods
Exercise

Primary vs. secondary research methods

Exercise

Recognize strategic opportunities

Exercise

Market opportunity writing

Online reviews and feedback
Exercise

Online reviews and feedback

Exercise

Identifying existing user expectations

Exercise

Identifying market gaps as opportunities

SWOT analysis generation
Exercise

SWOT analysis generation

Your best insights hide in anomalies
Exercise

Your best insights hide in anomalies

Exercise

Research summary writing

Exercise

Market and user research responsibilities

Exercise

Interpreting Kano survey results