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User research
Exercise

User research

User personas
Exercise

User personas

Exercise

Identify the app’s target audience

Exercise

The participants of customer interviews

Refocus on users
Exercise

Refocus on users

Avoid general questions
Exercise

Avoid general questions

Validate the problem
Exercise

Validate the problem

Exercise

Understand user needs

Exercise

Making customer interviewing a habit

Exercise

Talk to customers while they’re using your product/service

Exercise

Marketing and sales specialists

Exercise

Base your questions on user research

A competitive analysis matrix
Exercise

A competitive analysis matrix

Exercise

User research methods

Exercise

Mapping user needs to AI strengths

Exercise

Identifying competitors

Exercise

Conducting market opportunity assessment

User surveys
Exercise

User surveys

Exercise

Focus groups

Defining your research objectives
Exercise

Defining your research objectives

Exercise

Implementing customer interviews

Exercise

Market validation methods

Customer journey mapping
Exercise

Customer journey mapping

Exercise

Market research components

Exercise

User insights integration

A SWOT analysis
Exercise

A SWOT analysis

The pain points layer
Exercise

The pain points layer

Conducting effective user interviews
Exercise

Conducting effective user interviews

Effective user interviews
Exercise

Effective user interviews

Exercise

Analyzing market trends and patterns

Exercise

Active listening techniques

The Kano model
Exercise

The Kano model

Creating empathy maps
Exercise

Creating empathy maps

Create actionable recommendations
Exercise

Create actionable recommendations

Primary vs. secondary research methods
Exercise

Primary vs. secondary research methods

Exercise

Recognize strategic opportunities

Online reviews and feedback
Exercise

Online reviews and feedback

Exercise

Research summary writing

Exercise

Market gap identification

Exercise

Customer interviews

Exercise

Identifying existing user expectations

Exercise

Insight prioritization

SWOT analysis generation
Exercise

SWOT analysis generation

Exercise

Audience analysis basics

Competitor landscape mapping
Exercise

Competitor landscape mapping

Exercise

Market and user research responsibilities

Exercise

Analyze user feedback patterns

Exercise

Leveraging user interviews for discovery

Exercise

Market trend synthesis

Exercise

Understanding feedback motivations