Mapping user needs to AI strengths

Start by identifying real problems users face through research, observation, and data analysis. AI excels at specific capabilities:

• Recognizing patterns in data
• Making predictions based on historical information
• Personalizing experiences for individuals
• Processing unstructured content like images or text

Map each user problem to these AI strengths systematically. Ask whether solving the problem requires finding patterns too complex for rules, adapting to individual preferences, predicting future outcomes, or understanding natural language. For instance, users overwhelmed by email need pattern recognition to filter messages. Users wanting restaurant suggestions benefit from personalization. Document user needs first, then evaluate which align with AI capabilities. Avoid starting with technology and searching for applications. This mapping reveals where AI provides unique value versus where traditional solutions suffice. Focus on problems where AI strengths directly address user pain points.^[1]