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About this course

User research is a key element of creating products that truly meet users' needs. It involves understanding users’ behaviors, preferences, and motivations, which provides valuable insights that inform decisions and shape product development. Effective user research helps identify pain points, optimize user experiences, and ensures that products resonate with their intended audience.

This course offers a thorough overview of the user research process, covering everything from defining clear research objectives to selecting the most appropriate research methods. You’ll learn how to gather, analyze, and report data in a way that provides actionable insights, guiding the development of products that align with user expectations.

You'll also explore how to apply research findings to various stages of product development, whether it’s defining user needs, creating personas, or mapping user journeys. The course will teach you how to use research to refine prototypes, make informed decisions, and continuously improve products based on user feedback.

By the end of the course, you'll have the skills needed to conduct insightful user research and use these findings to enhance your product development process. Whether you’re a product manager, marketer, or part of a design team, this course will help you create user-centered solutions that drive success.

Details

Prerequisites

There are no prerequisites

Skills you’ll gain with course:

Draft clear and actionable objectives for UX research — Understand the importance of setting clear and measurable research goals and how to use them to guide your research method and analysis.
Discover how to identify the right research method for your study — Understand the pros and cons of different quantitative and qualitative research methods and learn how to select appropriate research methods for your goals.
Understand how to collect, analyze, infer, and report data — Discover how to ethically collect data from users, analyze it, and derive meaningful insights from it that inform your design decisions.
Explore ways to create and make use of UX research deliverables — Get a step-by-step walkthrough of how UX research deliverables like empathy maps, user journey and experience maps, mental models, and personas are created.

Topics covered

Syllabus


1

Getting Started in UX Research

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Learn UX research fundamentals for inclusive and user-friendly work. Understand usability heuristics, conduct accessibility research, and be mindful of ethics and biases.

2

UX Research Methods

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Learn different UX research methods, qualitative and quantitative, and how to choose the right one for your goals. Discover effective techniques for card sorting and survey creation in UX research.

3

Conducting UX Research

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Create effective questions, structure interviews, recruit participants, and organize research. Ensure ethical and unbiased data collection and analysis.

4

Analyzing UX Research

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Learn analysis techniques to optimize UX research data. Conduct debrief sessions, use affinity diagrams, and create actionable reports. Extract insights from complex data to shape design strategy.
Level Test 4

Level Test

500 PX
Start

5

UX Research Deliverables

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Learn to create UX research deliverables like personas, empathy maps, user journey and experience maps, and mental models. Develop skills to create research plans and apply insights to design decisions.

Earn a certificate of completion

UX Research Certificate
Start course with a free account
Join 500K+ professionals learning UX & product management skills interactively.
Validate your achievement — Each completed course earns you an official certificate, providing tangible proof of your newly acquired expertise.
Build a collection — Progress through multiple courses to develop a robust collection of credentials that reflect your growing skill set.
Share with your network — Seamlessly add your certificates into your professional networks and LinkedIn profile, helping you stand out in your field.

Meet your course instructor

Alesya Dzenga
Alesya Dzenga
Team Lead
View profile

Currently the Edu Lead at Uxcel.

I develop and maintain Uxcel’s content strategy, making sure it aligns with our overall goals as an educational platform. I create high-quality content that follows our brand guidelines — this includes researching, writing, editing, and proofreading lessons, tutorials, blog posts, social media content, and other UX design materials.

I manage a team of content writers and designers, helping them meet deadlines, providing feedback, and supporting their skill development. I also work closely with developers and marketers to keep our content aligned with Uxcel’s broader strategy.

Staying up-to-date with industry trends, new technologies, and UX design best practices is a big part of what I do to keep our content fresh and relevant.

Dog lover, yoga enthusiast, and dancer.

4.7 (2.8k)

Loved by learners from world’s top companies

This course covers quite a deep learning path on various research methodologies, qualitative and quantitative research, planning creating and conducting a research UX interview and analyzing the research findings to gain actionable insights. Would recommend to anyone interested in the real part of UX.
Uxcel is my favorite way to learn and refresh design principles. Lessons are presented in short-form cards with a casual exam format, encouraging critical thinking before revealing context and evidence. The format makes it easy to learn in just 5 minutes a day, maintain a streak, and track progress. Plus, there’s a great community on Discord for support!
Uxcel has been incredibly insightful and has helped me grow as a designer. The platform is easy to use and packed with valuable information that has enhanced my skills and knowledge in UX/UI design.
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FAQs

What’s the UX Research course about?

The UX Research course is designed to provide learners with a comprehensive understanding of the user research process. Through this course, you'll learn how to conduct research and collect data effectively, identify pain points, and gain valuable insights into user preferences, behaviors, and motivations. One of the main focuses of this course is teaching learners how to apply those insights to the design process, making sure that the products you create meet the needs of your target audience.

By understanding user needs, creating user personas, and developing user journeys, you'll be able to create more user-friendly products that provide a seamless user experience. This course also covers best practices for testing prototypes and iterating on designs, ensuring that your products are continuously improving based on user feedback. Whether you're a UX designer, researcher, or product manager, this course will equip you with the skills and knowledge necessary to conduct effective user research and create products that meet the needs of your users.


Do I need any background to take this course?

While having a background in design or UX can certainly be helpful, it's not necessarily required to take this course. However, if you're completely new to the field, it may be beneficial to explore some basic design terminology and concepts first (take a look at Design Terminology and UX Design Foundations courses on that matter). This can help you better understand and contextualize the information you'll be learning in the UX Research course.

That being said, the course is structured in a way that gradually introduces key concepts and provides examples to help make the information more accessible. You'll also have access to resources such as articles, videos, and case studies to help reinforce your understanding of the material. So, whether you're new to the industry or already have some experience in UX, this course can be a valuable resource to help you hone your research skills and create more user-friendly products.


Does the course include practical exercises?

The course provides essential theoretical knowledge on user research, but it also offers opportunities to apply that knowledge through design challenges. By completing the course and taking on challenges like User Persona, Heuristic Analysis, Content Audit, and Competitor Analysis, you can practice your research skills and gain hands-on experience in conducting user research. These challenges are designed to help you put your new knowledge into practice, so you can feel confident in your ability to conduct effective UX research.


What are the pricing options for the course?

For new learners, the first level of each course is available free of charge! This allows you to experience the course without any initial investment.

However, if you're seeking a deeper and more comprehensive learning journey, we recommend our Pro Membership. With this subscription, you gain full access to all our courses, which includes additional lessons, engaging design challenges, and thorough assessments.

Additionally, Pro Membership entitles you to receive a certificate upon completion of a course and personalized feedback from experts for all your challenge submissions. To explore the pricing details and find the best plan for your learning needs, please visit our pricing page.