Government Design Foundations
Master best practices and core principles for government design and create impactful digital government services.
About this course
The Government Design Foundations course gives teams the skills to navigate and innovate in public sector environments. This full program bridges the gap between design practice and government-specific challenges, focusing on the unique constraints, stakeholder dynamics, and social impact considerations of public service delivery.
Throughout this course, you’ll learn how design can transform public services within government structures and budgets. You’ll discover how to balance user needs with policy requirements, engage with diverse stakeholder groups, and deliver services equitably across different population segments.
The course combines theory with practice, preparing you to tackle complex public sector challenges. From understanding bureaucratic processes to applying human-centred design principles in government contexts, you’ll develop the skills to drive change in public service delivery. Whether you're a UX/UI designer transitioning into the public sector, a product manager developing digital services, a user researcher, or a government professional integrating design thinking into policy or service delivery, this course offers a practical foundation for building efficient, accessible, and user-centered government services.
Details
Prerequisites
Skills you’ll gain with course:
Topics covered
Syllabus
Understanding Public Sector Design
Level Test
Stakeholder Engagement Fundamentals
Level Test
Core Design Methods for Government
Level Test
Earn a certificate of completion
Meet your course instructor
I’m a Service Design and Product leader with industry experience spanning fintech, energy, social services, retail, and government. I have a strong track record of helping organizations meet their business goals through thoughtful, strategic design. My skill set includes product management, business model innovation, problem finding, service design, customer research methods, and leading remote cross-functional design and development teams.
I specialize in bringing products to market across various industries, guiding them from ideation through process flows, business modeling, prototyping, user testing, and release—both for B2B and B2C audiences. I’m also a proud graduate of the Master of Business Administration (MBA) program in Executive Management from Royal Roads University.
Loved by learners from world’s top companies
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FAQs
What is the Foundations of Government Design course about?
This course teaches you how to apply design principles within government contexts, focusing on public sector constraints, stakeholder engagement, and social impact. You'll learn to create effective, equitable government services while navigating bureaucratic complexities.
Why should I take the Foundations of Government Design course?
If you want to design impactful government services or transition into public sector design, this course provides essential knowledge about working within government constraints while maintaining design excellence and ensuring social equity.
What prior knowledge do I need before taking this course?
Basic understanding of design principles is helpful, but no specific government experience is required. The course is suitable for both designers interested in public sector work and government professionals wanting to incorporate design thinking.
What are the pricing options for the course?
For new learners, the first level of each course is available free of charge! This allows you to experience the course without any initial investment.
However, if you're seeking a deeper and more comprehensive learning journey, we recommend our Pro Membership. With this subscription, you gain full access to all our courses, which include additional lessons, engaging design challenges, and thorough assessments.
Additionally, Pro Membership entitles you to receive a certificate upon completion of a course and personalized feedback from experts for all your challenge submissions. To explore the pricing details and find the best plan for your learning needs, please visit our pricing page.