Zameer a Mental health project

Two years ago, I worked on a mental health platform for Iranian migrants (Zameer). The biggest issue? Booking a therapy appointment felt more stressful than the therapy itself.

🔎 Through usability testing and competitor analysis, I discovered:

• Users didn’t trust therapist profiles

• Switching time zones caused confusion

• People dropped off mid-booking because of overwhelming steps

✨ So I redesigned the booking flow:

→ Multiple issues could be selected (e.g., anxiety + ADHD)

→ Therapist cards included clear info + filters

→ Calendars showed both Gregorian and Persian dates

→ Rescheduling became possible without deleting appointments

🌱 Takeaway?

Early-stage testing saved dev time, and involving users early helped us build empathy into every click.

See the website: https://www.zameer.life/en

Have you ever designed in a high-stress domain like mental health? I’d love to hear how you approached it.