Summary
I’m a former banking team lead turned UX Writer with over 15 years of experience in the financial industry — including 3.5 years as a corporate trainer. My superpower? Explaining complex things in simple, human language.
I’ve led a team of five in a high-performing sales environment, and later transitioned into training, where I created clear, engaging materials: presentations, webinars, internal communications, guides, and product instructions. I know how to speak to different audiences — and make sure the message lands.
To strengthen my design thinking, I also completed UI/UX design training, where I gained hands-on experience in user research, wireframing, and interface logic. This helps me collaborate effectively with designers and developers.
Now, I bring all of this into my UX writing — shaping words that work for people.