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Project Info :

  • Platform: Mobile App (iOS & Android)
  • Device Type: Smartphone (primary), Tablet (secondary)

Research Methods for each persona:

  1. For Rossy (The Busy Professional):
  • Conduct one-on-one interviews and contextual inquiries to understand pain points.
  • Use surveys to gather data on content preferences and feed customization.
  1. For Alex (The Social Butterfly):
  • Organize focus groups and analyze app analytics to study engagement patterns.
  • Use diary studies to track daily usage and frustrations with ads and algorithms.
  1. For Lee (The Passive Consumer):
  • Conduct usability testing and surveys to identify navigation and privacy issues.
  • Perform content audits to evaluate ease of finding and engaging with posts.

Why these methods?

I chose these research methods because they align with the unique behaviors and needs of each persona. For Rossy, I focused on efficiency and time-saving; for Alex, I prioritized engagement and creativity; and for Lee, I emphasized simplicity and ease of use. These methods will provide actionable insights to improve the platform for all user types.

Some Interview Questions I asked to users :

For Rossy (The Busy Professional):

  1. What is your primary goal when using this social media platform?
  2. What type of content do you most often search for or share?
  3. What is the biggest challenge you face when using this platform?
  4. How often do you feel distracted by irrelevant content?
  5. Which feature helps you save the most time when using the app?

For Alex (The Social Butterfly):

  1. What motivates you to actively share content on social media?
  2. How often do you feel your content doesn’t get enough attention?
  3. What are your thoughts on ads and sponsored content on this platform?
  4. Do you feel connected to your community or friends through this platform?
  5. What feature would you like to see to boost your creativity and engagement?

For Lee (The Passive Consumer):

  1. What is your main reason for using this social media platform?
  2. How often do you find it difficult to navigate the app?
  3. What do you think about new features introduced on this platform?
  4. How important is privacy and data security to you when using this app?
  5. What would make your experience on this platform more enjoyable?

User Persona for Social Media App by Lania Fatma 1

User Persona for Social Media App by Lania Fatma 2

User Persona for Social Media App by Lania Fatma 3

In conclusion, by understanding the pain points, motivations, goals, and needs of the users, I'm able to design and implement solutions that significantly enhance the user experience on the social media platform, ensuring it is more intuitive, engaging, and tailored to their expectations.

Tools used

Figma
FigJam
Google Forms
Miro

From brief

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Reviews

7 reviews


Hi Lania,

Your user persona is so well thought out! The details are clear, insightful, and truly bring the user to life. It’s structured in a way that makes it easy to grasp key behaviors and motivations. If you ever want to push it further, a touch of storytelling or additional visual elements could make it even more engaging. Keep up the amazing work, your attention to detail really shines!

Hi Kristina, Thank you so much for your kind and thoughtful feedback! I’m really glad to hear that the user persona resonated with you and that the details came across as clear and insightful. I love your suggestion about adding storytelling or more visual elements. That’s a fantastic idea to make it even more engaging and immersive. Your encouragement means a lot, and I’ll definitely keep pushing to refine and improve. Thanks again for your support and for taking the time to share such helpful insights! 😊

Nice User Persona for Social Media App! The layout is clear, and the details are well-structured, making it easy to understand. Love the visual presentation—maybe adding more insights on pain points or motivations could make it even stronger. Overall, great job!

Thank you for your thoughtful feedback! I’m glad you found the layout and structure clear and easy to understand. I agree that adding more insights on pain points and motivations could make the user persona even stronger, and I’ll definitely keep that in mind for future improvements. Your support and suggestions mean a lot! 😊

This User Persona for Social Media project is well-structured and insightful, showcasing a deep understanding of user behaviors and needs. The personas—Rossy (The Busy Professional), Alex (The Social Butterfly), and Lee (The Passive Consumer)—are thoughtfully crafted, each supported by targeted research methods such as interviews, surveys, focus groups, and usability testing.

The project effectively identifies pain points, motivations, and engagement patterns, ensuring a user-centered approach to platform improvements. The interview questions are well-designed, leading to actionable insights that enhance usability, engagement, and personalization.

Overall, this is a highly impressive and well-executed project, demonstrating a strong grasp of UX research and its impact on social media design.

Thank you so much for your thoughtful feedback! I’m thrilled to hear that the personas—Rossy, Alex, and Lee—resonated with you and effectively captured diverse user behaviors and needs. It was important to ground the project in real insights, so I’m glad the research methods like interviews and usability testing came across as thorough. Your recognition of the pain points, motivations, and actionable insights means a lot, as the goal was always to keep the user at the center. Your kind words about the project’s execution are incredibly motivating—thank you for the encouragement! 😊

Hello Lania, this research shows real depth. You've created three distinct personas based on thoughtful one-on-one interviews and content analysis, and each one tells a clear story about different ways people use social media. The visual hierarchy and design make them easy to reference.

What makes this work effective is that your personas aren't just demographics—they capture actual motivations and pain points that would genuinely inform design decisions!


Wonderful, seamless exploration of relative people. You clearly researched and rethought lots of times to come up with such good personas.

Outstanding job!

Thank you so much! I really appreciate your kind words. It means a lot to know that the effort put into crafting these personas is recognized. Glad you enjoyed it! 😊

Well done! I love your take and your reasoning. I would have loved to see a bit more of your work included here. Also, which user persona do you find is aspirational? Which user persona do you think the app is targeting, and how do you think that impacts other users?

Can't wait to see more of your work!


I especially liked how you varied the interview questions for each candidate. I find that it helps to apply different contexts based on the specific user's background and needs.


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