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Push Notification 1: Cart Reminder

  • Title: "Forgot Something?"
  • Body Text: "Your shopping cart misses you! Complete your purchase now."
  • Effectiveness: This notification acts as a gentle nudge to remind users about items they've left in their cart, encouraging them to complete their purchase, which can help reduce cart abandonment rates.

Push Notification 2: Special Offer Alert

  • Title: "Exclusive Deal Just for You!"
  • Body Text: "Unlock a 20% discount on select items. Hurry, offer ends soon!"
  • Effectiveness: By creating a sense of urgency and exclusivity, this message is designed to drive immediate sales and increase user engagement with time-sensitive promotions.

Push Notification 3: Back in Stock Notification

  • Title: "Back by Popular Demand!"
  • Body Text: "Your wishlist item is back in stock. Grab it before it's gone again!"
  • Effectiveness: This notification leverages the fear of missing out (FOMO) to prompt users to act quickly and revisit their wishlisted items, potentially increasing sales.

Push Notification 4: Loyalty Reward

  • Title: "You've Earned a Reward!"
  • Body Text: "Thanks for shopping with us. Claim your $10 reward now!"
  • Effectiveness: This message fosters customer loyalty by acknowledging and rewarding users, which can lead to increased customer retention and repeat purchases.
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Reviews

3 reviews


The notifications are written very well, with a clear and engaging tone. The use of emoji is a nice touch, making the messages more vibrant and eye-catching. It’s also good that they're not overly wordy, keeping to the succinct nature required for push notifications.

  1. Forgot Something?: Mention the specific item left in the cart to personalize and strengthen the call to action.
  2. Exclusive Deal Just for You!: Ensure the deals are tailored to the user’s past behavior for increased relevance.
  3. Back by Popular Demand!: Include the name of the item that’s back in stock for immediate recognition.
  4. You've Earned a Reward!: Provide clear instructions on how to claim the reward to facilitate user action.
  5. Share Your Thoughts!: Offer a small incentive for users to leave a review, enhancing participation.

I don't have much to add here. Your breakdown is excellent, each notification's reasoning is explained well and makes sense.

The voice is on brand for eBay. I use their platform a lot and get their notifications frequently, again, you nailed it.

Overall, well done Volkan!


Karen Villard

Karen Villard

Pro

Hello Volcan,

This is clever work on eBay's push notification strategy. I appreciated how you segmented notifications across different user motivations like cart abandonment, urgency, FOMO, and loyalty. What struck me most was your recognition that each notification type targets a different psychological trigger rather than using a one-size-fits-all approach. It shows deep understanding of behavioral economics and what actually drives purchases. Second, it demonstrates that effective engagement isn't annoying users but it's meeting them where their motivation already exists. Lastly, the loyalty reward notification especially shows you thinking about lifetime value and not just immediate conversion.

Your systematic approach to mapping psychology to messaging is exactly what separates good UX from great UX. Looking forward to seeing more from you!

Cheers,

Karen


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