User Segmentation Lessons | Uxcel

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Geometric Perception and Design Composition

Understand the way different shapes are perceived and how they can influence user behavior

Personas vs. Jobs to Be Done

Explore tools like personas and jobs to be done (JTBD) to empathize with users and craft delightful experiences

Prototyping Planning

Learn how to plan prototypes that align with the project's goals and resources

Defining Opportunities

Explore the core rules for building a successful opportunity solution tree map

Segmentation and Churn Prevention Strategies

Learn how to use customer segmentation to deliver tailored retention strategies that reduce churn and increase customer loyalty.

Introduction to Churn Metrics and Analysis

Learn the essential metrics for understanding and reducing customer churn

Gamification Design Frameworks

Explore the different frameworks for implementing gamification elements within your UI effectively

AI for Design and Research

Transform time-consuming design and research tasks into efficient AI-assisted processes that amplify human creativity.

Implementing Early Warning Systems

Build predictive systems to identify at-risk customers before they churn.

Customer Journey Mapping for Churn Prevention

Explore how to map user touchpoints within customer journey maps (CJM) to identify and prevent churn risks.

Automation vs. Augmentation Decisions

Determine when AI should take over tasks completely versus when it should enhance human capabilities.

Re-engagement Campaigns for Dormant Users

Revive inactive users with targeted re-engagement strategies.

Principles of Social Impact and Equity

Transform government services through equity-driven design principles

User Research and Personas

Transform user insights into actionable personas that drive product decisions forward with ChatGPT

Defining Target Audience

Define who your product is for by segmenting markets and creating clear customer personas.