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Tracking engagement and adoption indicators

Tracking engagement and adoption indicators Bad Practice
Tracking engagement and adoption indicators Best Practice

Engagement metrics show how actively users return to and interact with a product. Adoption metrics capture whether a product becomes part of their routine. Looking at both gives a more complete picture of value and habit formation.

Important engagement measures include:

  • Daily active users (DAU) and monthly active users (MAU): their ratio signals how sticky the product is.
  • Session duration: reflects how long users stay engaged during each visit.
  • Session frequency: shows how often users return within a given period.

Adoption indicators complement these:

  • Feature adoption rate: reveals how quickly new features are discovered and used.
  • Overall adoption rate: shows whether trial users become repeat users and integrate the product into their workflow.[1]

Together, these metrics highlight whether a product sparks one-time curiosity or sustained interaction. They also guide decisions on where to improve onboarding, highlight valuable features, or reduce friction.

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