Notifications

Every product sends notifications, success confirmations, system updates, new messages, but without standards, users face a chaotic mix of popups, banners, and badges. A systematic approach creates predictable patterns that users can quickly scan and dismiss.

Define notification levels based on urgency and user action required. Success notifications confirm completed actions: "Changes saved." Info notifications share updates: "New feature available." Warnings prevent problems: "Storage almost full." Errors demand attention: "Payment failed." Each level needs distinct visual treatment, placement rules, and dismissal behaviors.

Create templates that scale across channels. In-app notifications stay contextual and brief. Push notifications hook attention with value. Email notifications provide detailed records. Document character limits for each channel, timing rules (immediate vs. grouped, and frequency limits. Include guidelines for notification grouping and summary patterns. Having a system prevents notification fatigue while ensuring critical information reaches users.