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Product Info

Product: A ride-hailing app

Device type: Smart phone

Task: To find out ways to improve the current user experience

Goals

  1. Enhance the user experience of the ride-hailing app.
  2. Foster collaboration among the design team.
  3. Generate innovative solutions to address user pain points.

Plan Overview

This workshop aims to enhance the user experience of a ride-hailing app by leveraging the expertise of the design team.

It includes collaborative sessions to identify user pain points, brainstorm innovative solutions, and create low-fidelity prototypes.

The workshop will utilize design thinking techniques and focus on aligning the team’s vision with user needs.

Participants will engage in hands-on activities, group discussions, and feedback sessions to foster creativity and develop actionable design strategies. The ultimate goal is to improve the app’s usability and satisfaction.

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Reviews

2 reviews


I like your workshop plan Jackie! For better scanability and readability consider using dividers and more white space.

Great job!


Your workshop plan is really comprehensive with a nice structure and flow. I particularly like that you included a list of deliverables and a detailed post-workshop plan on how these will be used. Just one point for improvement — it could use a bit more detail regarding the specific activities you have in mind. For example, what type of icebreaker are you planning? Are you thinking of a quick round of introductions or a fun game? When it comes to brainstorming, what technique will you use? Maybe something like mind mapping or the six thinking hats method? And for voting and prioritization, are you leaning towards dot voting, silent ranking, or something else? Adding these details will help everyone get a clearer picture of what to expect and how to prepare. Overall, though, great job!


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