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Settings Reset (Mobile)

Industry: FinTech / Mobile Banking

Platform: iOS (dark mode focus)

Product Context:This fictional app is a banking platform for managing accounts, payments, and other financial transactions. Because the app handles sensitive financial data, the settings experience is designed to be secure, transparent, and easy to navigate. The app emphasizes control of privacy, notifications, and account management.

Primary User Frictions -> Design Fixes

Security controls (password, sessions, etc.) are typically buried deep in account menus.

Fix: Created a clear Password & Security subpage with options for 2FA, biometrics, and session management.

Rationale: Gives quick access to safety features without overwhelming the user, while also increases user trust.

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Managing bank cards can feel cluttered, with no visual clarity or hierarchy.

Fix: Designed a Payment Methods page with card visuals, a primary card indicator, and an “Add another card” option.

Rationale: Matches real-world mental models (physical cards) while simplifying actions like add/remove for quick user actions.

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Linked bank accounts can confuse users when no accounts are connected.

Fix: Added an empty state with a link icon, brief description, and a CTA button (“Link a bank account”).

Rationale: Clarifies state, sets expectations, and encourages first-time linking for users.

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Users want data transparency and control of third-party integrations.

Fix: Added Data Sharing Preferences row (analytics, third-party apps).

Rationale: Increases trust by making privacy choices visible and easy to manage.

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Notifications are often scattered across multiple screens and lack customization of notification channels.

Fix: Made one Notifications subpage, with alert type cards (transactions, limits, statements) and per-channel checkboxes for personalization.

Rationale: Improves quick readability, reduces navigation depth, and supports granular customization.

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Help and Feedback options are hidden or overly complex.

Fix: Grouped both categories into a Help & Support section which would lead to quick links, FAQs, and direct feedback option.

Rationale: Reduces friction and churn when users need assistance and makes the app feel more supportive.

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