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Rappi is a food delivery brand in Latin America. It consistently communicates with a friendly, warm, and playful voice. The brand is especially effective at sending notifications during major events. I played with these elements to create this proposal.

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Reviews

5 reviews


Good job! I like how you used cultural context relevant to Latin American countries, especially the copy around predictions; it feels natural and engaging.

My favorite one is: “You handle the predictions 🏈 We’ll handle the food. Easy win.” It’s clear, fun, and very on-brand.

One suggestion: consider personalizing notifications based on user behavior and preferences. For example, if a user often orders on weekends, you could trigger something like “Start your weekend with good food.” Or if a user usually orders lunch, a message like “Don’t miss lunch today” could work better.

This kind of personalization can significantly increase open rates and make notifications feel more relevant instead of generic.

Thank you for the feedback :)

Excellent cultural awareness, Cristina! Strong brand voice and cultural context. Playful, warm tone for Latin American audiences. Here's my feedback:

Strengths:

  • Brand voice mastery: Playful, warm tone aligned with Rappi
  • Cultural context: Latin American traditions (predictions, fortune-telling) feel natural
  • Copywriting skill: "You handle predictions 🏈 We'll handle food. Easy win." is excellent
  • Variety: Multiple scenarios show breadth of thinking
  • Mentor recognition: Anastasiia, Michał, and Insan all gave positive feedback

Critical Gaps (All Three Mentors Flagged):

  1. Conversion vs. Brand Awareness — Michał raised: Some sound like brand awareness, not a call-to-action. Which drives orders? Which are just engagement?
  2. Personalization Missing — Anastasiia and Michał: personalization based on user behavior (weekend orders, lunch time) would significantly boost engagement. Generic messages don't drive conversions
  3. No Data/Validation — Michał asked: "Data on actual open rates or conversion?" You need evidencethat this works. Testing with real users is essential
  4. No Trigger Context — When should each notification send? What's the user journey? Without context, unclear if timely or annoying
  5. No Failure States — What if personalization data is missing? What's the fallback? Edge cases?
  6. Limited Scope — Only notification copy. What about in-app messaging, email, and SMS? Part of a larger strategy?

Strategic Questions:

  • Conversion goal (orders, app opens, engagement)?
  • How segment users for personalization?
  • Testing plan? A/B test which messages?
  • Success metrics (open rate, conversion, retention)?
  • Frequency strategy to avoid fatigue?

Overall: Strong copywriting and cultural fit. You understand Rappi's brand voice. But this is microcopy exploration, not a strategic campaign. Michał is right: "The concept has potential, now it would be worth testing it with real users."

Next: Add personalization strategy, user segmentation, data/testing plan, triggers, success metrics, failure states. You're at 60% of a strategic campaign.


I can see that Anastasija already hit the nail on the head. The cultural context and playful copy really work. That line about "You handle the predictions, we'll handle the food" is a great reference to Latin American New Year's fortune-telling traditions.

I'm wondering if all these messages would actually drive conversion. 🤔 Some sound more like brand awareness than a real call-to-action.

Anastasija makes a good point about personalization. That would really take this concept to the next level. Instead of generic messages, triggering notifications based on user behavior (weekend orders, lunch time) could significantly boost engagement. 😊👍

Good job showing the brand voice and cultural fit. If you had data on actual open rates or conversion from similar campaigns, that would be excellent context for validating this approach. The concept has potential, now it would be worth testing it with real users. 🫡✌️


Good exploration


What's going well -

  • Short lines and emoji usage help break visual monotony.
  • Message length is mostly within iOS-friendly limits and works well on the lock screen.
  • The headline-first structure (“New year, same cravings”) is scannable.
  • Strong brand personality: friendly, modern, culturally aware.

What needs improvement

  • Some titles feel like taglines rather than information anchors.
  • Creativity clusters around the same emotional trigger (hunger + humor).
  • Over time, this risks fatigue.
  • No visible differentiation by notification type (promo vs reminder vs reassurance).
  • The rationale behind each notification’s purpose isn’t surfaced, which weakens the storytelling in a case-study context.

With tighter hierarchy and slightly more functional framing, these notifications could shift from delightful to decisive, which is where e-commerce wins.


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