Heuristics evaluation HomeExchange (iOS app)

Noortje, your heuristic evaluation of the HomeExchange iOS app is very insightful. You've effectively identified several usability issues that could hinder the user experience, particularly in the booking flow.

Your recommendations are clear and actionable and demonstrate a good understanding of usability principles.

Here are a few suggestions to further enhance your case study:

1. Streamline the Presentation: While showcasing screens without issues can be informative, consider focusing primarily on those with identified problems. This streamlines the presentation and allows a more focused discussion of the essential usability challenges.
2. Enhance Readability: Adding extra white space between screens can significantly improve your case study's visual clarity and readability. This will make it easier for readers to navigate and process the information you present.
3. Severity Ratings: While you've categorized some issues as "critical," "moderate," or "cosmetic," providing more explicit explanations for these ratings would be helpful. This would clarify the potential impact of each issue on the user experience.
4. Include a Conclusion: Concluding your case study with a brief summary of your overall experience as a user interacting with the app would provide valuable context for your findings. This could include your impressions of the app's overall usability, any positive aspects you observed, and your final thoughts on the potential impact of your recommendations.

Keep up the great work, and happy design! ✌️