Enhancing the ordering experience on kiosk
Beanie Kiosk is a voice-assisted, self-service ordering system designed for coffee shops. The goal? Minimize wait times and maximize personalization — all while making the ordering process as intuitive as chatting with your favorite barista.
“Most kiosks are built for speed, not experience.”
Impact
- Reduced onboarding friction
- Increased clarity for first-time users
- Boosted engagement with gamified UI
- Created a café experience that feels human and helpful
Key Learnings
- Prototype Testing: Using a vertical screen revealed layout & reachability issues
- Touch Targets: Buttons had to be large, spaced, and ergonomically placed
- State Management: Customization layers required thoughtful logic and transitions
Reviews
4 reviews
Nice direction, Aditya! You’ve clearly considered the user journey. A few things I’d be curious to see explored further:
- how might the voice bot handle noisy peak-hour environments?
- and for sandwich customization, would the system allow any stacking order, or is it guided? Just thinking about how flexible the prep team needs to be.
Great points, noisy environments would be a problem. I thought the location of the kiosk on floor would be made such that its a little isolated. Or the other way would be individual screens at each table, but it would be expensive.
Great job, Aditya! The kiosk feels friendly and well-designed, especially with the voice and gamified UI. Just consider how the voice feature performs in noisy settings. Overall, strong work with real user focus—keep it up!
Lovely work mate
GOod use of Generative AI
15 Claps
Average 3.8 by 4 people
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