Recommended resources

All
Courses
Lessons
Exercises

Courses

Product Discovery Course
Course

Product Discovery

David Payne
David Payne
Learn the fundamentals of product discovery and how to build products your users truly need. Master key techniques and create user-centered solutions.
Product Analytics Course
Course

Product Analytics

Colin Michael Pace
Colin Michael Pace
Learn how to use product analytics to make data-driven decisions and improve user experiences. Master key metrics and tools to optimize product performance.
Introduction to Product Management Course
Course

Introduction to Product Management

Ben Davies-Romano
Ben Davies-Romano
Learn how to turn nascent ideas into successful products using proven product management frameworks, clear processes, practical strategies, and best practices.
Reducing User Churn Course
Course

Reducing User Churn

Gene Kamenez
Gene Kamenez
Learn strategies to reduce churn and build long-term user relationships, which is crucial for improving retention and driving sustainable business growth.
Introduction to Design Audits Course
Course

Introduction to Design Audits

Romina Kavcic
Romina Kavcic
Learn the art of systematic design evaluation to improve consistency, effectiveness, and create more user-centered products that meet user expectations.
Government Design Foundations Course
Course

Government Design Foundations

Fouad Jallouli
Fouad Jallouli
Learn best practices and core principles for government design to create impactful, user-centered digital services that improve accessibility and efficiency.
Cross-Functional Design & Product Teams Course
Course

Cross-Functional Design & Product Teams

Fouad Jallouli
Fouad Jallouli
Learn how to build high-performing cross-functional teams that connect design, product, and engineering to drive efficient and successful development.
KPIs & OKRs for Products Course
New
Course

KPIs & OKRs for Products

Rosie Hoggmascall
Rosie Hoggmascall
Transform product decisions using data-driven frameworks that align teams, optimize processes, and drive measurable outcomes for improved product success.
User Psychology Course
Course

User Psychology

Alesya Dzenga
Alesya Dzenga
Learn the psychological principles behind user behavior and decision-making. Master core concepts in user psychology to help you design more engaging products.
Design Thinking Course
Course

Design Thinking

Colin Michael Pace
Colin Michael Pace
Learn to apply the design thinking process, covering engagement, empathy, problem definition, and ideation to develop user-centered and innovative solutions.
Enhancing UX Workflow with AI Course
Course

Enhancing UX Workflow with AI

Colin Michael Pace
Colin Michael Pace
Learn how to integrate AI into UX design to create smarter, more personalized user experiences. Explore tools, trends, and best practices in AI-driven design.
Workshop Facilitation Course
Course

Workshop Facilitation

Colin Michael Pace
Colin Michael Pace
Learn the essentials of planning and leading effective workshops. Build skills in facilitation, collaboration, and driving desired outcomes with confidence.
Information Architecture Course
Course

Information Architecture

Colin Michael Pace
Colin Michael Pace
Learn the basics of organizing, structuring, and labeling content to design clear, user-friendly information systems that enhance usability and navigation.
Service Design Course
Course

Service Design

Fouad Jallouli
Fouad Jallouli
Learn the basics of service design research, ideation, prototyping, and implementation to align teams, improve delivery, and create seamless customer experiences.
UX Research Course
Course

UX Research

Alesya Dzenga
Alesya Dzenga
Learn to plan, conduct, analyze, and present impactful UX research by applying modern methodologies for effective user insights and design decisions.
AI Fundamentals for UX Course
New
Course

AI Fundamentals for UX

Dr. Slava Polonski
Dr. Slava Polonski
Explore AI concepts, principles, and practices essential for creating human-centered, trustworthy AI-powered experiences.

Lessons

Outlining Solutions Lesson
Lesson

Outlining Solutions

Learn how to outline and refine solutions that drive impactful product decisions using the OST framework
Data Collection & Tracking Lesson
Lesson

Data Collection & Tracking

Discover strategic data collection methods to capture meaningful product analytics insights
Cross-Functional Brainstorming Techniques Lesson
Lesson

Cross-Functional Brainstorming Techniques

Leverage diverse team expertise to generate innovative solutions when complex product challenges require multidisciplinary insights
Collaborative Problem-Solving Frameworks Lesson
Lesson

Collaborative Problem-Solving Frameworks

Learn ways to transform scattered ideas into systematic solutions using proven problem-solving frameworks
Introduction to Prototyping and Testing Lesson
Lesson

Introduction to Prototyping and Testing

Master the art of creating and testing prototypes to validate government service solutions
What is Product Management? Lesson
Lesson

What is Product Management?

Discover the foundations of product management and its crucial role in creating successful products.
Agile Mindsets Lesson
Lesson

Agile Mindsets

Develop an agile mindset to transform your approach to product development and team collaboration.
“How Might We” Exercise                                       Lesson
Lesson

“How Might We” Exercise

Learn how to use the “How might we” exercise to enhance problem-solving
A/B Testing  Lesson
Lesson

A/B Testing

Learn how to compare design variations to discover what truly works for your users
Business Outcomes vs. Product Outcomes Lesson
Lesson

Business Outcomes vs. Product Outcomes

Learn how to build an optimal balance between user needs and business goals during product discovery
Go-To-Market Strategy Lesson
Lesson

Go-To-Market Strategy

Create effective launch strategies through positioning, cross-functional alignment, and success measurement.
Intro to Product Discovery Lesson
Lesson

Intro to Product Discovery

Learn the steps involved in identifying the potential and viability of a product idea
 Defining Opportunities Lesson
Lesson

Defining Opportunities

Explore the core rules for building a successful opportunity solution tree map
User-Centered Design in Product Development Lesson
Lesson

User-Centered Design in Product Development

Learn ways to unite cross-functional teams around user needs to build products that deliver genuine value
Core Responsibilities of a Product Manager Lesson
Lesson

Core Responsibilities of a Product Manager

Master the essential duties that define a successful product manager.
Continuous Discovery Mindset Lesson
Lesson

Continuous Discovery Mindset

Embrace continuous discovery to turn rigid roadmaps into a flexible, learning-driven process for creating products that truly meet user needs
Analytics Strategy & Planning Lesson
Lesson

Analytics Strategy & Planning

Learn how to build a comprehensive analytics framework to drive data-informed product decisions

Exercises

Control group setup
Exercise

Control group setup

Exercise

Assessing the risks of a solution

What is product discovery
Exercise

What is product discovery

Prepare to be wrong
Exercise

Prepare to be wrong

Exercise

When do you need a new OST

Exercise

Sales and support readiness coordination

Exercise

Encourage a learning mindset in the team

Practice parallel prototyping
Exercise

Practice parallel prototyping

Exercise

Types of product management

Lean problem solving
Exercise

Lean problem solving

Set reachable goals
Exercise

Set reachable goals

Exercise

Tie outcomes to business goals

Exercise

Continuous product improvement

Exercise

Prototype

Exercise

Product and marketing team alignment

Treat ideas like a scientist
Exercise

Treat ideas like a scientist

Exercise

Cross-device tracking

Exercise

Data-driven decision making

Keep the outcome within the team’s realm of influence
Exercise

Keep the outcome within the team’s realm of influence

The benefits of an OST
Exercise

The benefits of an OST

Exercise

Define what success looks like

Data sampling
Exercise

Data sampling

Exercise

Break down the barriers between teams

Exercise

When to run assumption tests

Exercise

The product mindset

What’s a continuous discovery mindset?
Exercise

What’s a continuous discovery mindset?

The strategic visionary
Exercise

The strategic visionary

Exercise

Co-create questions with your team

Exercise

How to phrase assumptions

Exercise

Design studio

Exercise

Mindset vs. methodology

Exercise

Measuring success and outcomes

Structure the opportunity space
Exercise

Structure the opportunity space

The relationship between agile and other modern mindsets
Exercise

The relationship between agile and other modern mindsets

Exercise

Results interpretation

Exercise

Vanity vs actionable metrics

OKRs vs. outcomes
Exercise

OKRs vs. outcomes

Exercise

Statistical significance

Measure the value, not actions
Exercise

Measure the value, not actions

Minimum viable product (MVP)
Exercise

Minimum viable product (MVP)

Exercise

The role of analytics

Exercise

Measuring the impact of an agile mindset

Analytics lifecycle
Exercise

Analytics lifecycle

Design thinking process
Exercise

Design thinking process

Key traits of successful product managers
Exercise

Key traits of successful product managers

Exercise

The idea behind the “How might we” exercise

Opportunities vs. solutions
Exercise

Opportunities vs. solutions

Exercise

Product analytics team roles

Exercise

Engage with users regularly

Exercise

Test feasibility

Improve your UX & Product skills with interactive courses that actually work

FAQs

What is product thinking?

Product Thinking is a mindset that focuses on understanding the entire lifecycle of a product, from conception to launch and beyond. It involves considering user needs, business goals, and market trends to create products that deliver meaningful value. This approach is crucial because it helps ensure that the product not only meets user expectations but also drives business success by aligning with broader strategic goals.


How does product thinking differ from design thinking?

While both product thinking and design thinking prioritize user-centric approaches, they differ in scope. Design thinking primarily focuses on solving specific user problems through creativity and innovation, often within the design phase. Product thinking, on the other hand, encompasses the entire product lifecycle, including market research, development, and post-launch strategies, ensuring the product remains valuable and relevant over time.


How can product thinking benefit a business?

Product thinking benefits a business by ensuring that products are designed with a deep understanding of user needs, market dynamics, and business objectives. This approach helps create products that are not only user-friendly but also aligned with the company's goals, leading to higher customer satisfaction, improved retention rates, and sustainable growth. By continuously iterating and refining products based on real user feedback, businesses can maintain a competitive edge and adapt to changing market conditions.


How can I develop product thinking skills?

To develop product thinking skills, start by adopting a user-centric mindset. Regularly engage in user research to deeply understand your users' needs, challenges, and behaviors. This knowledge will inform every decision you make throughout the product lifecycle. Next, focus on understanding the business goals and market trends, as product thinking isn't just about what users want—it's about balancing their needs with business objectives and market opportunities.

Continuous learning is also key. Familiarize yourself with different product frameworks, such as the jobs-to-be-done theory or Lean methodologies, and practice applying them in real-world scenarios. Additionally, cultivate cross-functional collaboration skills, as product thinking often requires working closely with teams from design, engineering, marketing, and sales. Finally, seek feedback, iterate often, and stay adaptable to changes in user preferences or market conditions. This iterative process will help you refine your product thinking abilities over time​.

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