Develop a Tech Debt Improvement Strategy
Develop a focused technical debt improvement strategy that balances system stability with continued feature delivery.
The scenario
Use the scenario to understand the project context and what you’ll be working on.
You're the product manager for a B2B SaaS platform that helps companies manage their supply chains. The platform has grown rapidly over the past two years, adding features quickly to win competitive deals. However, engineering velocity has decreased by 40% over the last six months, and critical bug reports have increased. The CTO has indicated that technical debt is becoming a serious problem, but the sales team is pushing for more features to close end-of-quarter deals.
Sample data provided:
- Engineering velocity chart showing declining sprint completion rates over 6 months
- Bug report categories and frequency (35% related to data syncing issues, 25% to performance problems, 20% to UI inconsistencies, 20% other)
- Architecture diagram highlighting components with highest technical debt according to the engineering team
- Development time allocation showing 45% spent on workarounds and bug fixes vs. 30% six months ago
- Customer satisfaction trends showing a 12-point NPS decrease correlating with recent performance issues
- Revenue impact analysis showing a potential 18% reduction in annual recurring revenue if current customers churn due to reliability issues
Details
Your task
Here’s what you need to do for your project:
- Based on the provided data, identify and prioritize the top 2-3 technical debt areas to address
- Identify the root causes and list actionable steps to address each of the listed technical debt areas
Instructions
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