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Usefulness
Exercise

Usefulness

Usability
Exercise

Usability

Usability report
Exercise

Usability report

UX audit
Exercise

UX audit

Visibility of system status
Exercise

Visibility of system status

User testing
Exercise

User testing

A/B testing
Exercise

A/B testing

UX researcher
Exercise

UX researcher

Phone
Exercise

Phone

Cognitive walkthrough
Exercise

Cognitive walkthrough

Flexibility and efficiency of use
Exercise

Flexibility and efficiency of use

Usability inspection
Exercise

Usability inspection

User interviews
Exercise

User interviews

Prototype
Exercise

Prototype

Usability
Exercise

Usability

The heuristic evaluation process
Exercise

The heuristic evaluation process

Inclusive design
Exercise

Inclusive design

SUS scores
Exercise

SUS scores

User testing with wireframes
Exercise

User testing with wireframes

Usability testing
Exercise

Usability testing

Analyze and summarize results
Exercise

Analyze and summarize results

What are usability heuristics?
Exercise

What are usability heuristics?

User interviews
Exercise

User interviews

Aesthetic and minimalist design
Exercise

Aesthetic and minimalist design

Visibility of system status
Exercise

Visibility of system status

User control and freedom
Exercise

User control and freedom

Help and documentation
Exercise

Help and documentation

Identify user emotions and attitudes
Exercise

Identify user emotions and attitudes

Build user personas
Exercise

Build user personas

Flexibility and efficiency of use
Exercise

Flexibility and efficiency of use

Error prevention
Exercise

Error prevention

Help users recognize, diagnose, and recover from errors
Exercise

Help users recognize, diagnose, and recover from errors

Tactile feedback
Exercise

Tactile feedback

Usability testing
Exercise

Usability testing

Recognition rather than recall
Exercise

Recognition rather than recall

Eye tracking
Exercise

Eye tracking

Consistency and standards
Exercise

Consistency and standards

Exercise

How much should you prototype?

Generate user stories
Exercise

Generate user stories

Take notes for user interviews
Exercise

Take notes for user interviews

Create user journeys
Exercise

Create user journeys

Match between system and the real world
Exercise

Match between system and the real world

Generate usability tests
Exercise

Generate usability tests

Conduct cluster analysis
Exercise

Conduct cluster analysis

Literature reviews
Exercise

Literature reviews

Organize research data into a repository
Exercise

Organize research data into a repository

The importance of providing feedback to users
Exercise

The importance of providing feedback to users

Draft user tasks for a testing session
Exercise

Draft user tasks for a testing session

Conduct testing
Exercise

Conduct testing

Analyzing and gaining insights from user interviews
Exercise

Analyzing and gaining insights from user interviews