Give users a sense of control

When users feel in command of their actions and understand their consequences, anxiety levels typically decrease. This becomes particularly important during critical interactions like form submissions, profile updates, or financial transactions, where mistakes can have a significant impact.

Review steps and confirmation screens serve as crucial anxiety-management tools in digital interfaces. Before finalizing important actions, users should have clear opportunities to navigate back, review their input, make corrections, and understand the consequences of submission. For instance, a checkout process should display a comprehensive order summary, allowing users to modify quantities, shipping details, or payment methods before confirming. This review phase helps prevent errors and builds confidence in the interaction.