salesforce accecability check
- This case study focused on optimizing the accessibility and user experience of the https://www.salesforce.com/ Sign up and Home pages The original design had several accessibility issues and usability.
Define phase:
- No Clear focus state
- Instant validation/feedback
- Smart register/sign in switching
- WCAG standards compliant
- Contrast color and typography issues
The decide phase:
- Increased contrast of labels and field borders to meet WCAG AA requirements.
- Combined "first name" and "last name" fields into a single "full name" field and deleted unnecessary fields
- Improved focus and error states by increasing color contrast,, and widening field borders.
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2 reviews
Hi Omar.
That's a great initiative to improve the accessibility of digital products. The fact that you've identified issues within a widely used platform like Salesforce highlights that accessibility remains one of the most overlooked aspects of digital design.
Great work!
/Yuliia
Thanks for your time and comment really appreciated
Although I've had a bit of trouble zooming in, i think in general the improvements are outstanding. Have you considered sending it to Salesforce? If not, I'd encourage you too.
One little thing that I think would make the sigh up page more accessible is the contact us. Right now is only by phone and that excludes the HoH, for instance. I'd add a written option: chat, ticket or email.
Overall, great job!
(edited)
Really you made my day Thanks for your review
Regarding your addition of Contact us , I agree ,however I've thought about pot Assistent but i found it's on the Website already added by salesforce
Ah, they might have heard us.
That makes sense. I checked and i see they ask for a lot of personal data to start chatting. That would, and it did, make me go away, which means i am a lost prospect. For a salespage, I don't think it's necessary to give that info and people already know they will be flooded with newsletters. If it was my project, I would suggest to do and A/B test with and without asking for info and see how it goes.
Keep the good job and happy to help :)
9 Claps
Average 4.5 by 2 people
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