Heuristic Evaluation: Libro.fm

The assignment entailed a heuristic evaluation of the Libro.fm website, focusing on user experience, such as finding and purchasing books. The site was analyzed for crucial usability features based on Nielsen Norman Group's usability principles. Direct user experience highlighted specific issues, including the absence of a guest checkout option, mandatory account creation, and a checkout process overly focused on upselling. This comprehensive evaluation led to a recalibration of heuristic scores, visually represented in a bar graph. The graph, designed in a grayscale or single-color scheme, effectively illustrated the site's performance across various usability dimensions, succinctly pinpointing strengths and areas needing enhancement.