In the 1990s, Don Norman coined the term "user experience" to describe the way users interact with a product. As the discipline matured, it branched out into specialties: UX design, UX research, and UX writing.

UX writing focuses on creating clear, concise, and helpful text that appears within the interface of websites, mobile apps, and other digital products. This includes button labels, error messages, onboarding instructions, tooltips, and other forms of microcopy designed to guide users seamlessly through their experience.^[1]

At its core, UX writing builds a bridge between users and the product. It balances user needs with business goals, fostering clarity, trust, and ease of use.