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Handle 404 pages gracefully

Handle 404 pages gracefully Bad Practice
Handle 404 pages gracefully Best Practice

Encountering a 404 error page, which indicates a non-existent page, is a common experience for users. To transform this potential frustration into a positive interaction:

  • Add an engaging illustration to grab attention and soften the impact of the error.
  • Use simple, jargon-free language to explain that the page cannot be found.
  • Be concise yet informative, guiding users on what happened and what they can do next.
  • Include easy navigation options, such as links to popular content or the homepage, encouraging users to continue their journey on your site.[1]
  • If it suits your brand, a touch of humor can make the experience more pleasant.

These strategies help in maintaining user engagement even in the face of errors, enhancing the overall experience on your website.

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