Handle 404 pages gracefully
Encountering a 404 error page, which indicates a non-existent page, is a common experience for users. To transform this potential frustration into a positive interaction:
- Add an engaging illustration to grab attention and soften the impact of the error.
- Use simple, jargon-free language to explain that the page cannot be found.
- Be concise yet informative, guiding users on what happened and what they can do next.
- Include easy navigation options, such as links to popular content or the homepage, encouraging users to continue their journey on your site.[1]
- If it suits your brand, a touch of humor can make the experience more pleasant.
These strategies help in maintaining user engagement even in the face of errors, enhancing the overall experience on your website.