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How to be a fly on the wall in sales calls
Exercise

How to be a fly on the wall in sales calls

Exercise

Success metrics beyond deployment

Exercise

Conducting win/loss interviews

Applying the Jobs to Be Done framework
Exercise

Applying the Jobs to Be Done framework

Creating effective problem statements
Exercise

Creating effective problem statements

Exercise

Your weekly discovery routine blueprint

Hypothesis validation planning
Exercise

Hypothesis validation planning

Exercise

Problem validation techniques

Exercise

Choosing early KPIs that reflect business goals

Exercise

Feedback loops that improve products

Build your learning vault
Exercise

Build your learning vault

Exercise

Distinguishing problems from symptoms

Exercise

Becoming the voice of users

Exercise

Keeping testing part of everyday work

Exercise

Applying iterative testing principles

Exercise

From insights to hypotheses

Building effective customer personas
Exercise

Building effective customer personas

Design effective customer surveys
Exercise

Design effective customer surveys

Comparing project-based and continuous discovery
Exercise

Comparing project-based and continuous discovery

Customer-facing view
Exercise

Customer-facing view

Exercise

Test signals of demand at small scale

Clarifying the MVP’s core problem
Exercise

Clarifying the MVP’s core problem

Iterating based on early feedback and metrics
Exercise

Iterating based on early feedback and metrics

Integrating evolving customer insights into product strategy
Exercise

Integrating evolving customer insights into product strategy

Exercise

Decide when validation is strong enough to move forward

From random chats to systematic discovery
Exercise

From random chats to systematic discovery

Exercise

Create now vs. later roadmap sequencing

Exercise

Understanding why roadmaps must evolve

Exercise

Customer segmentation

Exercise

Examine development and testing

Exercise

Monitor competitors for validation clues

Questions that unlock real customer problems
Exercise

Questions that unlock real customer problems

Defining success criteria for the MVP
Exercise

Defining success criteria for the MVP