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Let users stay logged in but mind security

Keeping users logged into an app for convenience might seem like a good idea, especially since mobile users are often multitasking and switching between apps. Asking them to enter their credentials every time they open the app can be frustrating. However, this needs to be balanced with security, especially for apps that deal with sensitive information.

For example, banking apps usually log users out after a period of inactivity to protect their data. Many apps set a timeout period, often around 10 minutes, after which users are automatically logged out if there’s no activity.[1]

To keep the app secure, consider these steps:

  • Biometric authentication: Use fingerprint scanning or facial recognition for quick, secure login.
  • Strong password policies: Require users to create strong, secure passwords.
  • Session monitoring: Alert users if they log in from a new device, so they can spot any unauthorized access.
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