Ensure label consistency
Keeping labels consistent is crucial for creating an intuitive and easy-to-use system. Consistency makes systems predictable, helping users quickly understand and navigate them. This predictability enhances user experience by making labeling easy to learn, use, and nearly seamless.
Consider these key aspects of consistency:
- Style: Use consistent punctuation, capitalization, and case. A style guide can help maintain uniformity.
- Presentation: Apply fonts, sizes, colors, whitespace, and grouping uniformly.
- Syntax: Avoid mixing verb-based, noun-based, and question-based labels. Stick to one syntactical approach.
- Granularity: Labels should be roughly equal in specificity. Avoid mixing broad labels like "Electronics" with specific ones like "Smartphones." This ensures clarity and avoids user confusion.
- Comprehensiveness: Ensure the labeling system is complete. Missing categories, like listing "Men's Shoes" and "Children's Shoes" but omitting "Women's Shoes," can confuse users and make them question the content's accuracy.
- Audience: Tailor labels to your audience’s language. Avoid mixing technical terms with colloquial ones.

