Resolution documentation

Poor documentation of design conflict resolutions leads to repeated arguments and inconsistent decisions. Create a structured decision journal that captures not just what was decided, but why. For each resolved conflict, document the initial problem statement, considered alternatives, key decision criteria, and final rationale using a consistent template. For example, "Navigation conflict (Oct 15) - Data showed 40% drop-off at mega menu. Considered dropdown vs. tabs vs. mega menu. Selected tabs based on usability testing showing 95% task success rate."

Make the documentation actionable by including implementation notes and follow-up requirements. Instead of vague conclusions like "Will improve design," specify "Design team to deliver tab interface mockups by Friday; development team to assess technical requirements by Monday." Set review dates to evaluate if the resolution achieved its intended outcomes.