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The role of push notifications in user engagement

The role of push notifications in user engagement

Push notifications are powerful tools for maintaining user engagement with mobile applications. They provide a direct channel to reach users with timely, relevant information, driving app opens, feature adoption, and overall retention. However, their effectiveness relies on striking a balance between providing value and respecting user preferences.

Key aspects of push notifications in user engagement include:

  • Immediacy: Delivering time-sensitive information promptly
  • Personalization: Tailoring messages to individual user preferences and behaviors
  • Re-engagement: Bringing inactive users back to the app
  • Feature adoption: Highlighting new or underutilized app functionalities
  • Retention: Keeping users connected with the app over time

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