<?xml version="1.0" encoding="utf-8"?>

Project Overview

To understand the reasons behind Instagram’s declining user engagement, I began with secondary research. I reviewed insights from 20+ online sources, including industry reports, articles, and user behavior analyses.

From this research, I summarized the Top 5 Key Findings:

User Personas for Instagram App 1

User Personas

Based on the research insights, I created 3 user personas that represent distinct segments of Instagram’s audience:

1. Casual Scroller – Primarily uses Instagram for light entertainment and staying connected, but feels overwhelmed by irrelevant ads and clutter.

User Personas for Instagram App 2

2. Aspiring Content Creator – Wants to grow and gain recognition on the platform but struggles with algorithm visibility and a lack of growth support.

User Personas for Instagram App 3

3. Busy Professional – Uses Instagram sparingly for updates and networking but finds the platform inefficient and time-consuming to navigate.

User Personas for Instagram App 4

By combining secondary research findings with persona development, I built a clear understanding of users’ needs, frustrations, and motivations. These personas will serve as a foundation for addressing Instagram’s engagement challenges in future design solutions.

However, to gain deeper and more actionable insights, conducting direct user interviews with these groups would be the next critical step.

Tools used

Figma

From brief

Topics

Share

Share your insights — leave a project review and help others grow their skills

Reviews

3 reviews


Nice work on putting together these Instagram personas 👏 They’re clear, distinct, and easy to follow, which makes them a strong foundation for design work. One way to make them even stronger would be to add a quick example of how each persona’s frustrations could connect to a potential design opportunity. Overall, this is a solid effort — keep building on it and it will become even more impactful 🚀✨


Congrats Sandeep! You’ve done a great job laying out Instagram’s engagement problems and building three clear personas. They feel distinct and easy to read, which makes them a solid base for future design work.

That said, when you mention you used “20+ sources,” it would be much stronger if you actually listed some of them. Knowing whether you pulled from industry reports, user behavior studies, or articles helps us trust and understand where your insights are coming from.

Another thing: your personas are very descriptive, but not very actionable. You’ve captured frustrations and motivations well, but they don’t yet suggest what Instagram should do about them. For example, what features could help the Casual Scroller deal with clutter, or what tools might support the Aspiring Creator’s growth? Adding even small hints of design opportunities would make the personas much more powerful.

The biggest next step for you is adding direct user research. Right now, the personas are based only on secondary research, so they risk staying a bit generic. Talking to real users through interviews or surveys will validate your assumptions, bring in richer details, and make your personas much more actionable.

What works well: clear personas, tied back to Instagram’s real issues.

What to improve: cite your sources, make personas more actionable, and most importantly, talk to users.


Sandeep, your personas are clear and well-structured, and they highlight Instagram’s engagement issues nicely. To make them stronger, consider citing a few of your 20+ sources and adding actionable design opportunities for each persona—plus validating them with direct user interviews so they feel less generic and more grounded.


10 Claps
Average 3.3 by 3 people
5 claps
4 claps
3 claps
2 claps
1 claps
<?xml version="1.0" encoding="utf-8"?>