Heuristic evaluation: Ryanair app
This project uses Neilson Norman's heuristics to evaluate booking a new flight on the Ryanair app and making any recommendations for an improved user experience.
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Great job, Julie! They really need to address these issues in real life. I don't really use their service but it seems there's lot to work to make it smoother. As for the presentation itself, it's clean, nice, organised and easy to follow, the only thing a bit too much for my eyes, was the serif for body texts.
Thank you Elene!
I have had mixed feedback on serif vs sans serif fonts in the past and will look to review again.
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Average 4.0 by 4 people
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