User Flow Lessons
Explore bite-sized “User Flow” lessons designed to build real skills in just 5 minutes a day. Want more? Browse all search results
Lesson
UX Design Deliverables
Find out what exactly UX designers are expected to create and deliver
Lesson
ChatGPT in User Research
Learn how to correctly leverage ChatGPT for user research tasks
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Mobile Wireframing
Dive into the best practices for mobile wireframing
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Types of Journey Maps
Master different journey mapping formats to visualize and improve every aspect of user experience
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What is Journey Mapping?
Build a solid foundation in understanding what journey mapping is and how it captures customer experiences over time
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V = Visualize
Learn how to transform raw customer data into visual stories that drive product decisions and team alignment
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L = Layers
Learn to map customer experiences through strategic layers that reveal actions, emotions, and opportunities
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Journey Management and Mapping Architecture
Discover ways to transform customer journey maps into a unified system for consistent customer experiences