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Design in Marketing Lesson
Lesson

Design in Marketing

Identify common areas where design intersects with and supports marketing
Collecting User Emails Lesson
Lesson

Collecting User Emails

Discover techniques for collecting user emails without annoying or interrupting them
14 Design Dark Patterns You’ll Want to Avoid Lesson
Lesson

14 Design Dark Patterns You’ll Want to Avoid

Decode the 14 design dark patterns that you must steer clear of to maintain ethical and user-friendly design practices
Canceling Subscription Lesson
Lesson

Canceling Subscription

Explore the importance of providing a graceful exit for users who decide to cancel their accounts or stop using your product or service
Entering a Promo Code Lesson
Lesson

Entering a Promo Code

Explore the best practices for promoting and applying promo codes to create a seamless and enjoyable experience for users
Deceptive Patterns Lesson
Lesson

Deceptive Patterns

Practice identifying and avoiding deceptive design patterns to build user trust
Service Blueprinting Lesson
Lesson

Service Blueprinting

Learn how to visualize all aspects of the service delivery process for optimization
Service Design Prototyping Methods Lesson
Lesson

Service Design Prototyping Methods

Discover the different prototyping methods available and learn how to choose one based on your goals and resources available
Segmentation and Churn Prevention Strategies Lesson
Lesson

Segmentation and Churn Prevention Strategies

Learn how to use customer segmentation to deliver tailored retention strategies that reduce churn and increase customer loyalty.
Storytelling in UX Design Lesson
Lesson

Storytelling in UX Design

Learn how to craft compelling narratives, engage users, and design memorable experiences
The Nature of Motivation in Gamification Lesson
Lesson

The Nature of Motivation in Gamification

Understand what drives users to engage and how to harness those motivations effectively
Re-engagement Campaigns for Dormant Users Lesson
Lesson

Re-engagement Campaigns for Dormant Users

Revive inactive users with targeted re-engagement strategies.
Building Loyalty Programs to Retain Users Lesson
Lesson

Building Loyalty Programs to Retain Users

Craft compelling loyalty initiatives that transform customers into devoted brand advocates.
Building Community and Leveraging Social Proof Lesson
Lesson

Building Community and Leveraging Social Proof

Cultivate user connections and showcase social validation to boost engagement and retention.
Designing Sticky Features Lesson
Lesson

Designing Sticky Features

Master the techniques to create irresistible product features that keep users coming back for more.
Building AI Mental Models Lesson
Lesson

Building AI Mental Models

Master the art of helping users understand how AI works and what to expect from intelligent systems.
Product Definition Lesson
Lesson

Product Definition

Define the product’s value and set clear measures of success from the start.
Marketing Strategy Lesson
Lesson

Marketing Strategy

Design a marketing strategy that connects your product to the right market with measurable impact.